Operations Support Representative
Richmond, VA - USA
Job Summary
Its not a package. Its a promise.
As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happenThe journey starts with you. The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.
Description
The Operations Support Representative collects enters and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion.
Responsibilities
To ensure all operational procedures and policies are followed.
Maintain efficient clerical operations and implementation of policies and procedures.
Data entry (spreadsheet reports payroll etc.)
Communicate directly with customers via email & phone
Assist customs with inspection of shipments
Create and finalize shipment manifests pertaining to exams
Short travel to CBSA YVR office would be required weekly
Clear Y50 reject shipments with broker/customs
Other duties as assigned
Experience
Data entry skills and experience (will be tested) Excel Word
Knowledge of all operational policies and procedures
Excellent verbal and written communications
Must be able to lift 70lbs
Must be a team-player
Must exhibit strong customer service skills
Ability to correspond to employees and customers in a professional and business-like fashion
Skills
Language Requirement:Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.
POSTING DETAILS
Hours of work: Tuesday to Saturday 3:00pm 8:00pm shifts will vary flexibility required. 25 Hours per week hrs./week.
Location: 541 - Richmond
Working Conditions: Warehouse Environment; Office Environment
Posting Number: 68949
Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.
Purolator complies with Canadian law in all recruitment practices. During pre-screening we may use an Artificial Intelligence (AI) tool supported by human oversight to efficiently manage tasks such as resume screening and candidate matching enabling our team to connect with qualified candidates faster.
Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only contact . To apply visit our Careers Page.
We recognize that employees and their families are essential to our success. We strive to provide a safe healthy and supportive workplace ensuring the right people have the tools they need to thrive.
Every day at Purolator is an opportunity to connect with colleagues customers and communities to make a positive impact. Learn more about our values at .
Required Experience:
Unclear Seniority
About Company
To succeed and grow, small business owners need a courier they can trust. Rely on Purolator for time-definite shipping, so you can focus on your business.