Operations Security Liaison Assistant (SDA)

*This is an internal recruitment. We are only accepting applications from eligible ATU 587 bargaining unit members who meet the minimum qualifications for the position.*

Metro Transits Safety Security and Quality Assurance (SSQA) Division seeks multiple entry-level safety professionals to join our team as Special Duty Assignment (SDA) Operations Security Liaison Assistants supporting Bus Operations.

As frontline defenders of transit safety Operations Security Liaison Assistants (OSLAs) play a vital role in protecting both operators and riders by acting as a resource for safety and security questions providing expert on-site support across our operating bases and fulfilling 800-1000 monthly requests for bus video from a wide range of internal departments law enforcement and external partners. Responsibilities also include collaborating with base security committees assisting employees with reporting in Origami and facilitating After Action Reviews. The work in this role directly contributes to Metros exemplary customer service the safety and security of our employees and riders and overall risk mitigation for King County. These Special Duty Assignment (SDA) positions report to the SSQA Transit Safety & Security Superintendent.

Who May Apply:These SDA opportunities are only available to current Career Service employees represented by the ATU 587 Union who have been a Full-Time Operator for a minimum of three (3) years and have passed the probationary period in their current position (587 Contract Article 20: Section 9). Part-time Operator experience does not count towards the minimum 3 years experience requirement. Approval is required from your current Supervisor Chief or Manager in order to accept a Special Duty Assignment. We strongly encourage all candidates to speak to their leadership team about their interest in this SDA before applying.

Recruitment Info:This recruitment will be used to fill three immediate Operations Security Liaison Assistant (SDA) vacancies for a duration of up to 12 months. Additional Operations Security Liaison Assistant (SDA) vacancies are anticipated in 2027. This recruitment may be used to create an eligibility list of qualified candidates to fill future SDA vacancies in this classification and workgroup. If created the eligibility list would remain active for up to 12 months from the date of posting and may be used at the discretion of the hiring authority.

Ideal candidates will exhibit the following critical competencies:

• Are punctual reliable and have an exceptional attendance record.
• Possess strong task and time management skills.

• Have demonstrated a strong commitment to ensuring safety and security at Metro Transit in current and past roles.
• Have a track record of providing world-class customer service to our riders other employees and external partners.

• Possess exemplary interpersonal and conflict management skills.

• Desire to learn and grow with a resourceful approach to the learning process.
• Takes initiative to understand and apply coaching and feedback.

• Are highly detail-oriented with a functional knowledge of Windows-based computers and Microsoft Office programs.
• Possess knowledge experience or a strong interest in any of the following areas:
  1. Bus Operations and Maintenance
  2. Customer Service
  3. Transportation Safety and Security

Applying our ACTIVATE values: being Accountable Collaborative Timely and Impactful; how we Value Employees; staying Accessible; building whats Trusted; and acting Equitably is a daily responsibility and a foundational expectation for all King County employees. As an Operations Security Liaison Assistant (SDA) you will:

• Video Management: Retrieve and process video footage from coach surveillance systems coordinating with various groups on related safety and security topics.
• On-site Support: Serve as the primary liaison for transit employee safety and security concerns at operating bases.
• Data & Reporting: Utilize Metros safety data management system (Origami) to enter and review safety and security reports.
• Incident Analysis: Support the investigation and analysis of safety and security incidents.
• Risk Mitigation: Participate in safety and security meetings for hazard identification and corrective action planning and monitor work sites to develop mitigation strategies.
• Employee Support & Compliance: Recommend appropriate tools and training to employees ensure safety and security promotional materials are current and monitor organizational activities for compliance with all relevant regulations and best practices.
• Perform other duties as assigned.

We are looking for candidates who meet the following REQUIRED minimum qualifications:

• Must be a current career service ATU 587 bargaining unit member with at least three (3) years of experience as a Full-Time Operator for King County Metro Transit. Part-Time Transit Operator experience does not count towards this experience requirement.
• An exemplary attendance record that proves your ability to be reliable and punctual.
• Possession of a current unrestricted Washington Commercial Drivers License: Class B passenger endorsed air brake restriction removed is necessary. A current CDL Medical Examiners card is also required.
• Knowledge of the bus operating environment and the buses themselves.
• Knowledge of coach operations including activating equipment and relocating coaches in emergencies as needed.
• Strong attention to detail and the ability to ensure accuracy and completeness.
• Functional knowledge of Windows-based computers and navigating Microsoft Office Suite applications is required.

• Proficient in Microsoft Office Suite including Word Outlook Excel and related applications.
• Understanding of chain-of-custody procedures with a demonstrated ability to follow and respect established protocols.
• Familiarity with Metro and ATU 587 agreements pertaining to the appropriate and lawful use of video surveillance.
• Technical expertise in video surveillance systems including retrieval processing and secure handling of video data.
• Knowledge of Metros fleet operations including fleet management vehicle deployment and hosteling procedures.
• Strong troubleshooting abilities with a resourceful approach to problem-solving both technical and operational contexts.
• High emotional intelligence and interpersonal skills with a collaborative mindset and the ability to work effectively with cross-functional teams.

• Candidates must be willing to work flexible shift times (and occasional on-call duties) to complete critical tasks with minimal disruption to transit services and according to departmental needs.
• If you hold a safety-sensitive position prior to accepting this Special Duty Assignment you may continue to be subject to random post-accident reasonable suspicion return-to-duty and follow-up drug and alcohol testing in compliance with federal DOT alcohol and controlled substance testing program protocols.
• Candidates must pass the King County Work Record Review during the recruitment and at the time of appointment. See the Work Record Review point values and screen-out threshold table in the section below for more details.

How To Apply:Applications submitted without the required application materials listed below may be deemed incomplete and be removed from consideration. Additional documents and attachments such as resumes will not be reviewed if submitted. Please ensure all relevant work volunteer or other applicable experience is included in your online King County application.

Required Application Materials:

• An online King County application updated with accurate contact information and relevant work history going back at least 5 years (or more as needed) including your current job. Thoroughly describe all job duties and responsibilities dates of employment for each position you held and reasons for leaving explained clearly.
• Completed supplemental questions.
• A Cover letter no longer than one (1) page addressing the following required prompts:
  • What specific knowledge skills or abilities do you hope to gain from being selected for this Special Duty Assignment AND
  • Describe one or two traits you possess that will support your success in this role including a brief specific example from your own work experience that demonstrates these traits.

Your cover letter must address both above prompts be written in your own words and include information specific to you. Cover letters that do not meet these requirements and/or are generic or non-specific may cause your application to be removed from consideration. Formal headings are not required.

Selection Process: Applications will be screened to determine whether candidates meet the minimum qualifications and for clarity thoroughness and competitiveness as it relates to this position and the instructions above. The most competitive candidates may be invited to participate in one or more interviews and will be required to pass a King County Work Record review (according to the criteria listed below). Placement into this SDA is not guaranteed and is dependent on your current Chief Supervisor or Managers approval and the business needs of Metro Transit. Offers are contingent on candidates successfully completing any necessary pre-employment processes such as internal record reviews drivers abstract review criminal background check etc.

Work Schedule:This position is non-exempt from the provisions of the Fair Labor Standards Act and is eligible for overtime pay. Employees in this job classification will work 40 hours per week on a flexible work schedule approved by their immediate supervisor with typical work hours between 4:00 a.m. and 6:00 p.m. Monday through Friday. Employees must be available to work an altered schedule including swing and graveyard shifts as needed and must be willing to be on call when deemed necessary to respond to job responsibilities. Employees may be required to work extended hours weekends and holidays.

Classification / Union:Transit Operations Security Liaison/ This position is represented by the Amalgamated Transit Union Local 587.

• Reckless or negligent driving
• Driving under the influence or driving while intoxicated
• Hit and run accident citation
• Vehicular homicide or vehicular assault
• Open container citation
• More than one at-fault accident (does not include non at-fault accidents)
• Any 1 suspension for a moving violation
• 3 or more moving violations
• Any license suspension revocation cancellation or disqualification based on a traffic or moving violation
• License restrictions (such as an ignition interlock device requirement)
• Any convictions for reckless or negligent driving hit and run leaving the scene of an accident driving while under the influence of alcohol or drugs vehicular assault or homicide
• Any alcohol drug or test refusal related occurrences
• Any other driving record incidents or occurrences that provide a reasonable basis to question the applicants ability to provide safe and public transportation

WA State Drivers License:Successful candidate must possess a Washington State drivers license within 30 days of hire and have the ability to travel throughout the county in a timely fashion to places where public transportation may not be readily available.

• Crimes of a sexual nature committed against an individual including but not limited to rape child molestation and unlawful sexual acts.
• Any crime of a sexual nature that results in inclusion on the national sex offender registry.
• Crimes involving violent or assaultive behavior including but not limited to murder manslaughter rape robbery assault battery kidnapping extortion carrying or use of a deadly weapon.
• Crimes involving the physical control sale use transportation of controlled substances and/or operating a motor vehicle while under the influence of drugs or alcohol. Note the nexus of prior misdemeanor and gross misdemeanor convictions related to marijuana should be evaluated carefully in light of SB 5605 Misdemeanor Vacating for Marijuana.
• Crimes involving dishonesty such as fraud embezzlement the mishandling theft and/or the misappropriation of funds or property or possession of stolen property.
• Crimes involving serious or repeated discrimination or harassment based on race creed color religion sex gender identity disability or sexual orientation (municipal law applies in Seattle).

The above do not constitute a comprehensive list of convictions with a potential nexus to Metro Transit classifications nor do they automatically disqualify an applicant from further employment consideration. For additional information please refer to: RCW 43.43.830.

• Responsible for understanding the safety policy and their role in safety

• Report all safety concerns
• Follow safety practices and procedures as necessary to maintain a safe work environment and in conformance with applicable regulations policies and training
• Report safety and security concerns and ideas to supervisors or anonymously through data collection system

Are you ready to make a difference Come join the team dedicated to serving one of the nations best places to live work and play.

Application Process

If you are interested in pursuing this position and supporting King Countys vision for unified equitable and high-performing government please follow the application instructions carefully. Provide us with your work history as applicable ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format or you would like to request accommodation or assistance in the application or assessment process please contact Sarah Ottele at .

• Applicants who are unable to apply online should follow the instructions at Application FAQs- King County.
• For technical support related to accessing or completing your application contact the GovernmentJobs applicant support team for assistance during regular business hours: 1 or email .
• The King County Workforce Development page offers free guidance resources and checklists to help candidates present their skills and experience competitively for King County recruitments. We highly encourage you to visit the General Career Resources section on their website for more tips.

King Countys Vision Mission and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency delivering on commitments with transparency and accountability. We are action-oriented creative problem solvers who collaborate across roles engage directly with communities and challenge the status quo to achieve meaningful impact. As a unified team we uphold high ethical and stewardship standards embrace change stay curious and continuously improve. Across all interactions we listen first act quickly and stay aligned as a team to earn and sustain public trust. Learn more about our Vision Mission and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex race color national origin ethnicity religious affiliation disability sexual orientation gender identity or expression age except by minimum age and retirement provisions pregnancy status as a family caregiver parental status marital status military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the persons sexual orientation or gender identity or expression citizenship or immigration status genetic information or other protected class. However to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law regulation or government contract it is not an unfair practice.

Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.