Operations Manager

At The Menkiti Group we are dedicated to the mission of transforming lives careers and communities through real estate. We are seeking a highly organized proactive and people-oriented Operations Manager to help keep the company running smoothly while creating an exceptional experience for employees visitors and partners alike.

Reporting directly to the President this role serves as the operational heartbeat of the office equal parts problem-solver culture carrier process improver and workplace quarterback. From onboarding new team members to coordinating technology systems managing office operations supporting employee administration and keeping day-to-day logistics moving seamlessly the Operations Manager plays a critical role in helping the organization operate efficiently and professionally.

This role will directly oversee Office Management and the Director of First Impressions/reception function while partnering across departments to support operational consistency employee experience and the companys continued push toward modernization and smarter systems.

The ideal candidate is resourceful highly organized tech-forward calm under pressure and energized by creating structure in fast-moving environments. They are someone who notices what needs to get done before being asked and enjoys making things work better for everyone around them.

Duties & Responsibilities

Technology & Modernization

• Serve as the primary internal coordinator for the companys third-party IT managed service providers and technology vendors.
• Coordinate employee technology setup troubleshooting equipment management and access needs.
• Implement consistent data and record maintenance system.
• Maintain technology and equipment inventories and support lifecycle planning.
• Help identify opportunities to improve workflows systems communication and operational efficiency through technology and process improvements.
• Support implementation and adoption of new systems and operational tools across the organization.
• Be someone who embraces innovation and helps move the company forward operationally.

Employee Administration & HR Coordination

• Coordinate employee onboarding and offboarding including workspace setup equipment access requests and benefits coordination.
• Support employee benefits administration and help coordinate with brokers vendors and providers.
• Maintain employee records and administrative HR documentation.
• Partner with accounting and payroll teams to support accurate employee setup and changes.
• Assist with recruiting coordination interview scheduling and offer logistics.
• Help ensure employees feel supported informed and set up for success throughout their time with the company.

Office & Workplace Operations

• Keep the office running smoothly professionally and efficiently day-to-day.
• Oversee the Director of First Impressions/reception function to ensure employees guests clients and partners receive a warm and welcoming experience.
• Manage office vendors supplies maintenance requests equipment and workplace logistics.
• Coordinate conference room schedules office setups seating arrangements and general workplace operations.
• Help plan and coordinate company meetings events celebrations and team experiences.
• Serve as a go-to operational resource for employees across the organization.

Qualifications :

• Bachelors Degree with 3 to 5 years of related experience
• Ability to manage a process from beginning to end
• Detail-oriented with exceptional writing communication and presentation skills
• Proven ability to meet deadlines and deliver error-free work in a fast paced environment
• Ability to handle confidential information with discretion and care
• Client focused with a strong sense of urgency and accountability
• Excellent interpersonal and relationship building skills
• Proficient with MS Office especially with composting memos letters and Power Point Presentations
• Extremely organized self-disciplined and professional in demeanor
• Experience in a high-growth environment preferred

The ideal candidate will be committed to follow up and follow through and be able to maintain structure in a fast-paced environment the flexibility to integrate seamlessly into diverse communication flows and the capacity to effectively prioritize. A commitment to quality composure under pressure and a positive outlook are paramount.

Additional Information :

This is an on-site role. 

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time