Operations Manager HVAC

Schedule and manage installation jobs from start to finishinHouseCallProwith at least aone weeklead time.

monitor Service Calls throughHouseCallPro

Lead and coach HVACinstalltechnicians apprentices and service technicians. Complete annual review of technician performance

Ensure that employees have proper tools for the job and that they are properlymaintained.

Work with Lead Installers to helpadvisethem on installation jobs &ensuringjobs are goingaccording to plan and expectations

Perform job site walk-throughs and inspections to ensure quality and safety

Ensure fleet trucks are properlystocked at all times all required materials for jobs are available in warehouse orhasbeen ordered to start job and job timelines and job details are reviewed with lead technician.

Manage allcallbackswithcustomers and office staff to ensure problem resolution is completed within 1-2 business days.

Communicate clearly with customers office staff and suppliers.

Completedaily meetings with crews to ensure job locations expectations and job tasks

Troubleshoot installation issues and provide onsite support when needed

Assistwith hiring training and onboarding new installand servicestaff

Track job costs material usage and labor efficiency

Daily inspection of trucks to ensure proper organization of tools and materials

Daily walk-through of inventory and match against scheduled installation and service jobs to create orders twice a week

Create andmonitorStandard Operating Procedures for technicians to follow on all jobsincludingthe use ofHouseCallPro

Conductmonthlysafety meetings

Generate reports and measures of departmental operations as well as records on all inventorytoolsand vehicles. Reviews reports with management.

Monitors preventive maintenance of vehicles to ensure proper operation

Oversees facility and equipment maintenance ensuring that assets are protected and controlled

5-10 years of hands-on HVAC install experience

Previousleadership/supervisory experience in the trades

Strong knowledge of mechanical code ductwork and various system types (furnaces A/C boilers mini splits etc.)

Excellent communication and time management skills

Ability to work with computer systems andHouseCallPro

Ability to handle fast-paced schedules and prioritize field needs

Valid drivers license with a clean driving record

Willingness to be hands-on and jump in when needed

High integrity accountability and attention to detail