Operations Manager- Center-Based

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Make an Impact. Lead with Purpose. Transform Lives.

At Action Behavior Centers (ABC) we help autistic children build communication social and independence skills through evidence-based applied behavior analysis (ABA) therapy. As an Operations Manager (OM) youll take the helm of an ABC center. Youll build an environment where your teammates thrive families feel supported and children reach milestone moments. Youll own your centers financial performance safety staffing and compliance while supporting the clinicians who deliver care every day.

Your mission: Support the children and families we serve and the dedicated clinicians who care for them.

• Position: Full-time permanent in-center

• Salary: $65000-$85000 per year based on experience and market

• Performance bonus: Up to $18000 per year through monthly and quarterly incentives

• Teammates youll lead: 2550 per center

• Competitive base salary: Your salary is based on your experience and market.

• Performance bonus: Earn up to $18000 each year through monthly and quarterly incentives.

• 401(k) with company match: Save for retirement with a 2% company match.

• Career growth: Follow a clear path from OM to Senior OM Group OM Regional Director of Operations (RDO) and Senior RDO.

• Initial training: Start with immersive leadership training in Austin Texas.

• Continuous learning: Build your leadership skills through the Badge Up Program regional workshops and ABCs Annual Leadership Summit.

• Paid time off: Get 10 paid time off (PTO) days 10 paid holidays and two flex days in your first year with more days added as your tenure grows.

• Health benefits: Get health insurance with 90% covered by ABC.

• Family support: Receive a maternity or paternity award of up to $3000 plus flexible spending account (FSA) options for childcare.

• Student loan support: Get up to $600 in repayment contributions plus tuition discounts.

• Wellness perks: Enjoy a complimentary DoorDash DashPass.

• Teammate events: Join outings regional recognition nights and celebrations with your teammates.

As an OM youll:

• Manage metrics and financials: Oversee key performance indicators (KPIs) manage your centers budget and monitor performance so your center meets quality and efficiency goals.

• Lead your teammates: Manage mentor and retain 2550 teammates delivering high-quality clinical care. Support them through evaluations corrective actions development plans and celebrations.

• Support families: Build trust with families by providing education and guidance during onboarding so they have a smooth start to ABA treatment.

• Collaborate across departments: Partner with Clinical Directors Admissions Associates and regional leaders to align operational goals with clinical care.

• Maintain compliance and safety: Uphold state payer and company standards across all center operations.

Requirements:

• At least 3-6 years of experience managing large teams across multiple sites or districts

• High school diploma or GED

Preferred:

• Bachelors or masters degree. Extensive management experience is equally valued.

• Experience working with autistic children and their families

Youll thrive here if you:

• Lead with empathy and understanding since youll work closely with children and families.

• Communicate clearly and collaborate well with department leaders and teammates.

• Take pride in mentoring new teammates and helping them build their careers at ABC.

• Solve problems proactively stay steady in high-stakes situations and hold yourself accountable for high-quality results.

Physical requirements:

• Ability to sit stand and walk and to bend kneel squat crawl crouch climb carry push pull and reach at or above shoulder level including overhead

• Ability to lift or move objects weighing up to 50 pounds

• Near and far visual acuity

• Ability to be physically present at the assigned job location as required

• Ability to properly wear and use personal protective equipment (PPE)

• Ability to hear understand and distinguish speech and other sounds

• Comfort with frequent exposure to moderate-to-loud noise levels

• Ability to make independent decisions and evaluate potential consequences

• Ability to perform all essential functions safely and successfully including meeting qualitative and quantitative productivity expectations in alignment with the Americans with Disabilities Act (ADA) Family and Medical Leave Act (FMLA) and other applicable federal state and local standards

• Regular punctual attendance in compliance with ADA FMLA and other relevant guidelines

At Action Behavior Centers (ABC) we help children diagnosed with autism spectrum disorder (ASD) reach milestone moments. Compassionate care is at the heart of everything we do and our highly trained clinicians deliver evidence-based applied behavior analysis (ABA) therapy tailored to each childs unique needs.

Our autism services include diagnostic support 1:1 individualized Early Intensive Behavioral Intervention (EIBI) parent training and school readiness programs across hundreds of centers in Arizona Colorado Illinois Indiana Minnesota North Carolina Pennsylvania South Carolina and Texas. Because no family should have to wait for help ABC offers immediate access to care.

Were proud to support thousands of families with a diverse dedicated team of Board Certified Behavior Analysts (BCBAs) Registered Behavior Technicians (RBTs) and other clinicians who are shaping the future of compassionate autism care.

See what life at ABC looks like on Instagram and Facebook and read what our teammates say about growing with us on LinkedIn.

If youre ready to lead with purpose and make a lasting difference apply today to join the ABC team! Our hiring team will reach out within 2-3 business days. Please dont contact centers directly about your application status.

Internal applicant Apply here.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity or expression national origin ancestry disability marital status genetic information veteran status or any other status protected by law. We are committed to creating an inclusive environment for all employees.