Operations Director

• Phoenix
• On-site
• Yearly salary: $130000 - $149998

Job Description

Our client is seeking an experienced leader to fill an Operations Director role in Phoenix Arizona. This individual will oversee a growing multifamily portfolio working directly with executive leadership to drive operational consistency performance and team development. Apply now to join our innovative and dynamic company.

Company Profile:
Real Estate
Tenured Team
Team environment

Operations Director Role:
The Operations Director will serve as the operational hub between executive leadership and regional teams across a growing multifamily portfolio. Based in Phoenix and working directly from the corporate office the Operations Director will partner closely with executive leadership to support operational alignment leadership coaching property performance and portfolio-wide consistency.
This role is ideal for a leader of leaders with strong multi-site operational experience excellent communication skills and the ability to develop high-performing regional teams while maintaining an ownership mindset focused on residents team culture and investor outcomes.
The Operations Director will oversee a team of Regional Managers and Regional Service Managers while supporting operational initiatives across the full portfolio of communities throughout multiple states.
Lead and support regional leadership teams across a growing multifamily portfolio
Drive operational consistency accountability and execution across all communities
Conduct recurring operational reviews and leadership check-ins with Regional Managers and Service Managers
Partner closely with executive leadership on portfolio strategy performance initiatives and operational improvements
Support occupancy retention collections resident satisfaction and overall operational KPI performance
Mentor and develop regional leaders while fostering a collaborative growth-oriented culture
Assist with leadership coaching succession planning and team development initiatives
Monitor operational trends property performance and regional reporting metrics
Support service operations capital projects vendor oversight and maintenance execution through regional leadership teams
Ensure communities maintain high operational standards strong resident experience and compliance expectations
Utilize technology operational systems and reporting tools to improve communication and decision-making
Travel periodically for acquisitions operational support leadership meetings and portfolio visits as needed

Features and Benefits:
Direct-hire executive-level leadership opportunity
High-impact role with enterprise-level influence
Collaborative values-driven culture
Opportunity to shape and standardize facilities operations nationwide
Exposure to executive leadership and strategic decision-making
Competitive compensation package
Comprehensive benefits package (medical dental vision)
Paid time off and holidays