MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks credit unions and fintechs deliver smarter more intuitive financial experiences to millions of people.

Like many startups weve navigated real growth challenges and weve come out stronger on the other side. Today MX is in a phase of renewed momentum and scale with a solid foundation and a clear vision for whats next. This is a place where thoughtful execution matters innovation is encouraged and individuals have real ownership over their work.

Our culture values curiosity accountability and impact. We give people the space to question assumptions design better solutions and help shape how the company grows. If youre looking to do meaningful work influence outcomes and grow alongside a company thats ready to move fast youll feel at home at MX.

MX is seeking a dynamic detail-oriented Operations Associate to join our External Relations team. This is a unique entry-level opportunity for a professional with 13 years of experience to sit at the intersection of Public Relations Government Affairs and Connectivity Data this role you will serve as a central force enabling high-impact work across the team to bring structure clarity and momentum to a fast-paced multi-disciplinary function. Youll support both strategic initiatives and day-to-day execution gaining a 360-degree view of the fintech business along the way.

This role is designed as a career launchpad into External Relations or Product Management offering exposure to executive communications financial institution partnerships public policy and product roadmaps.. Ideal candidates are highly organized resourceful and energized by working behind the scenes to make complex work run seamlessly.

Job Duties

Operational Mastery and Process Design:

• Structure and Systems: Act as the primary owner of departmental structure and processes identifying improvements to enhance efficiency and visibility and creating process-driven systems for the team

• Procurement Management: Lead and manage internal procurement processes to ensure the team has the resources and vendor partnerships needed to move quickly

• Travel Logistics: Optimize complex conference travel logistics for executives ensuring every detail is meticulously planned to protect their time and MX resources

Strategic Coordination and Project Management:

• Alignment: Ensure all department activities are strategically aligned across the PR Government Affairs and Connectivity branches to support shared company objectives

• Timeline Management: Maintain and update rigorous timelines for connectivity partnership deals and technical implementations.

• Quarterly Business Reviews (QBRs): Own the end-to-end scheduling and slide deck creation process for QBRs translating complex data into compelling visual narratives

• Administrative Project Management: Provide subject matter expertise in project management to support one-off initiatives as they arise

Content Support and External Relations:

• Briefing and Research: Support executives for public appearances by conducting research and drafting comprehensive briefing documents

• Metrics and Performance: Consistently track manage and forecast department reportable metrics to demonstrate the impact of External Relations initiatives and identify trends over time

• Follow-up and Execution: Manage post-meeting follow-ups for the team ensuring action items are tracked and executed to maintain momentum with external stakeholders

Requirements

• Experience: 13 years of experience (inclusive of internships) in an operations project management or administrative role.

• Education: Background in Finance Technology Public Relations Communications or a related field.

• Technical Proficiency: Experience with Google Suite Slack Zoom and Microsoft Suite.

• Detail Orientation: Strong ability to manage multiple priorities with accuracy and attention to detail

• Problem Solving: Resourceful and proactive in navigating ambiguity and removing roadblocks.

• Communication: Strong verbal and written communication skills with the ability to assist in creative projects.

• Mindset: Self-starter who thrives in fast-paced environments and enjoys enabling team success.

At MX we are a high-performance organization that thrives on trust and results. This role is based in Lehi Utah. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals a sports simulator gym mothers lounge and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate kick off key projects or strategize cross-functionally fostering connection and innovation.

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to