Operations Assistant

Location: Multiple clinic locations across NYC
Schedule: MondayFriday 9:00 AM5:00 PM or 10:00 AM6:00 PM
Work Arrangement: On-site Travel between clinic locations required

Hands of Hope Physical Therapy & Wellness is looking for a reliable organized and proactive Operations Assistant to support the daily operations of our physical therapy clinics throughout New York City.

If youre a hands-on problem-solver who enjoys coordinating tasks managing priorities supporting clinic teams and keeping operations running smoothly wed love to hear from you!

Key Responsibilities:

• Administrative & Rent Coordination: Assist with rent payments track due dates maintain records and communicate with landlords and property managers.
• Patient Payment Collections: Visit clinic locations to collect patient copayments coinsurance deductibles and other payments; verify records and report discrepancies.
• Clinic Maintenance & Facilities: Identify operational issues coordinate repairs manage supply needs and follow up with vendors to ensure clinics remain organized and functional.
• Staffing & Scheduling Support: Help coordinate clinic coverage for employee absences approved leave and unexpected staffing shortages.
• Multi-Location Operations: Travel between clinics as needed manage operational priorities maintain accurate documentation and provide timely updates to management.

Qualification and Requirements:

• Valid drivers license (required).
• Ability and willingness to travel regularly between clinic locations across NYC.
• Strong organizational communication and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently prioritize urgent tasks and follow through.
• Basic proficiency in Microsoft Office or Google Workspace.

• Professionalism and discretion when handling payments and confidential information.

Preferred Qualifications:

• Previous experience in operations administration office management or healthcare.
• Experience with payment collections vendor coordination facility maintenance or staffing schedules.
• Familiarity with New York City neighborhoods and boroughs.

The Ideal Candidate

Youre dependable resourceful proactive and solution-oriented. You enjoy being on the move supporting different teams resolving day-to-day challenges and ensuring that every clinic operates efficiently.