Onsite Wastewater Program Coordinator
Charleston County, SC - USA
Job Summary
- Job Responsibilities
- Careers at SCDES: Where Passion Meets PreservationDo you love South Carolina and protecting the environmentCome join our team at SCDES put your passion to work with us!We are dedicated to protecting the state of South Carolina and we would love to have you as a member of our team!Science Service Sustainability
About the Role:
Under general supervision theOnsite Wastewater (OSWW) Program Coordinator provides technical programmatic and customer-service support for the Bureau of Regional and Laboratory Services Onsite Wastewater this role you will deliver responsive customer-focused assistance that supports SCDESs mission to protect and preserve South Carolinas environment and natural resources.
Job Responsibilities:- Serve as the regional OSWW coordinator and customer service representative delivering front-line support and technical assistance to OSWW customers. Communicate directly with customers to provide updates on application status and maintain working knowledge of processing time frames for assigned areas.
- Assist internal and external customers with ePermitting data entry. Travel to satellite locations to help customers complete submissions in ePermitting. Perform data entry for Approvals to Operate including final inspection requests and inspection information.
- Support OSWW complaint response efforts. Enter complaint details in ePermitting and prepare pre-investigation materials such as locating addresses gathering relevant information sending notification letters and communicating with appropriate parties.
- Communicate OSWW program policies and procedures to the general public developers and non-program staff.
- Identify and share opportunities for process improvements or inconsistencies related to regulation development training inspection goals and program operations across regions. Participate in agency committees and task forces involved in shaping statewide policies procedures and regulations.
- Complete special projects and other duties as assigned; attend periodic staff meetings and training.
Why Join Us
As a state employee youll enjoy:
- Job Stability & Purposeful Work: Make an impact on your community as you contribute to protecting SCS environment
- Great Benefits:Including paid holidays 30 total days of leave per year insurance options for you and your family and retirement benefit choices.
- Career Growth: Ongoing training professional development and a clear path for advancement.
- Work-Life Balance: A career that lets you enjoy South Carolina inside and outsideof your job.
- Minimum and Additional Requirements
- A high school diploma or GED and relevant program experience.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Applicants indicating college credit or degree(s) on the application are encouraged to upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency may require an official certified copy of the transcript or diploma prior to hiring.
Additional Requirements:- Able to provide outstanding customer service in a fast-paced environment.
- Excellent communication and organizational skills.
- Able to work effectively in a team-oriented environment and encourage positive working relationships with coworkers industry and government officials.
- Ability to successfully complete prescribed technical coursework and pass any test relevant to the position within the probationary period or trial period.
- Must have valid state drivers license ability to operate state-owned vehicles and be able to travel throughout the state to complete job duties.
- Overnight travel weekend after hours and holiday work may be required.
- Ability to lift up to 50lbs.
- Preferred Qualifications
- Data management skills.
- Proficiency with Microsoft Office Suite (Word Excel PowerPoint).
- Demonstrated ability to prioritize and manage time effectively.
- Additional Comments
SCDES is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race color religion sex (including pregnancy childbirth or related medical conditions including but not limited to lactation) national origin age (40 or older) disability or genetic information.
The Department will not sponsor H1B visas for this position.
The South Carolina Department of Environmental Services offers an exceptional benefits package for full time (FTE) employees:- Health dental vision long-term disability and life insurance for employees spouse and children. Click here for additional information.
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid parental leave
- S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
- Retirement benefit choices
- Remote Work: The option to work remotely 2 days per week is available after successful completion of 1 year of employment with SCDES based on job functions.
Required Experience:
IC