Office Assistant Service Coordinator
Job Location:
Annapolis, MD - USA
Hourly Salary:
Posted on:
Vacancies:
Job Summary
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
We are a busy fast-paced generator installation and service company specializing in residential standby generators. As a certified Generac dealer we provide generator sales installation permitting inspections and ongoing service throughout Maryland. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our customers.
Position Summary
We are seeking a highly organized and customer-focused administrative assistant to join our team. This position plays a critical role in supporting daily office operations communicating with customers scheduling appointments helping coordinate inspections and assisting with administrative tasks. The ideal candidate is friendly patient detail-oriented and able to thrive in a fast-paced environment.
Responsibilities
Answer incoming phone calls and assist customers professionally and courteously
Contact leads and schedule appointments for sales estimators
Coordinate and schedule service appointments
Pull permits and assist with permit tracking for various Maryland counties
Schedule and coordinate inspections with local jurisdictions
Maintain accurate customer records and documentation
Communicate effectively with customers field staff inspectors and office team members
Assist with data entry spreadsheets and general administrative duties
Support day-to-day office operations and collaborate closely with team members
Qualifications
Strong customer service and communication skills
Professional patient and friendly phone demeanor
Excellent organizational and multitasking abilities
Strong attention to detail
Proficiency with Microsoft Excel and basic computer applications
Ability to work independently while contributing to a team environment
Scheduling or administrative experience preferred but we are willing to train the right candidate
Experience in construction home services or permitting is a plus
Schedule
Monday through Friday 8:30 AM 4:30 PM
Occasional weekend lead follow-up and scheduling may be required
Benefits
Paid vacation time
Medical dental and vision insurance
Supportive team environment
Training and growth opportunities
Join The Generator Supercenter Family Here its not just some catchy phrase; its a lifestyle. Were looking for amazing people who believe in helping others through the sales installation and maintenance of whole home generators that empower our customers with peace of mind security and freedom.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Generator Supercenter Corporate.
Required Experience:
IC
About Company
A whole house generator automatically delivers electricity during a power outage. Choose the #1 Generac Dealer in North America. Never get left in the dark again...
