NTAEL Intake and Data Specialist

This position is grant-funded and continued employment is contingent upon grant funding.

Primary Purpose:

Provide intake data entry records management and customer service support for North Texas Adult Education and Literacy (NTAEL) programs. Maintain accurate student and program data assist with enrollment and assessment processes and support compliance with district grant and state requirements. Provide responsive service to students staff and community partners.

Qualifications:

Education and Certification

• High school diploma or equivalent

Experience

• Clerical office data entry or customer service experience (preferred)
• Experience in adult education and literacy or a related educational setting (preferred)

Knowledge and Skills

• Working knowledge of records management and document maintenance practices
• Proficient organizational interpersonal verbal and written communication skills
• Proficient in Microsoft Office and standard office technology
• Ability to prioritize workflow manage multiple responsibilities and meet established deadlines
• Ability to work independently and collaboratively as part of a team
• Ability to maintain confidentiality and exercise discretion with sensitive student and program information
• Demonstrate professionalism tact and respect in interactions with students staff and community members
• Bilingual proficiency in English and Spanish (preferred)

Key Responsibilities:

Intake and Student Services

• Respond to inquiries regarding program enrollment and services and refer individuals to appropriate staff as needed
• Schedule appointments for enrollment assessments and documentation collection
• Administer score and proctor approved program assessments in person or virtually
• Assist with student intake orientation and related program events
• Assist students with basic technology screening and support
• Provide students with information and referrals to community and social service resources

Data and Records Management

• Enter maintain review and verify student and program data in TEAMS for accuracy and compliance
• Maintain student records and documentation in accordance with program district and state requirements
• Maintain confidentiality and security of personally identifiable information and student records
• Respond to routine TEAMS data questions from staff students and community partners
• Collect data and prepare or update routine program reports

Program Support

• Organize and maintain program supplies materials and equipment
• Participate in program meetings and professional development activities as assigned
• Maintain current knowledge of applicable program district and state policies and guidance

Other Duties:

• Adhere to all district policies procedures and expectations as outlined in the employee handbook and administrative regulations.
• Follow district safety protocols and emergency procedures.
• Participate in professional development faculty/department meetings and special events as assigned.
• Perform additional duties as assigned to support the mission and goals of the department and district.

Supervisory Responsibilities:

• None

Mental Demands/Physical Demands/Environmental Factors:

Tools and Equipment Used: Standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping pushing/pulling and twisting

Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: May work prolonged or irregular hours; occasional district-wide and statewide travel

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Required Experience:

IC