Night Auditor

306 rooms 12000 sq. ft. meeting/event space

Amenities: multiple on-site restaurants unique social lounge roof-top outdoor pool with bar fitness center concierge.

With a modern lifestyle focus in the heart of Nashville Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges. Located near Music Row and within walking distance of the citys vibrant entertainment dining and cultural scene the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers.

Job Title: Night Auditor

Department: Front Office

Supervision Exercised: None

Supervision Received: Guest Services Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required

Experience

• Previous hotel front desk or accounting experience preferred.
• Experience with PMS systems preferred.

Skills and Knowledge

• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Strong problem-solving and critical-thinking abilities
• Proficiency with computers and hotel property management systems (PMS).
• Ability to prioritize and multitask.

• Greet register and assist guests; process check-ins/check-outs.
• Answer phone calls respond to guest requests and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g. room charges revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash credit card and direct-bill transactions accurately.
• Ensure all reservations cancellations and no-shows are properly logged.
• Follow company policies and procedures including safety and emergency protocols.
• Ability to work overnight shifts weekends and holidays.