Network Security Analyst 1 (Hybrid)

Serigor Inc.

Job Location:

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Network Security Analyst 1 (Hybrid)

Location: Austin TX

Duration: 12 Months with possible extension

Job Description:

A Systems Analyst I will function as the Vulnerability Remediation person for the client Server Team. This will allow us to remediate more vulnerabilities and stay in a ready state regarding vulnerability remediation. The Vulnerability Remediation & Change Coordination Analyst is responsible for coordinating tracking and facilitating the remediation of server vulnerabilities that fall outside standard patching schedules. This role serves as the primary interface between Cyber Security the Server Operations teams and Change Management to ensure high-risk and exception-based vulnerabilities are remediated in a timely auditable and compliant manner. The position leverages ServiceNow including the IT Remediation Workspace to manage end-to-end vulnerability remediation activities and to present remediation changes to Change Advisory Board (CAB). The role supports enterprise server platforms including Windows Linux and Citrix and requires strong organizational communication and change management skills rather than day-to-day patch execution.

Primary Responsibilities

Vulnerability Remediation Coordination

Review triage and manage vulnerability remediation assignments within ServiceNow IT Remediation Workspace.
Coordinate remediation efforts for vulnerabilities that cannot be addressed through normal patch cycles (e.g. emergency high-risk CVEs exceptions or special remediation scenarios).
Serve as the central point of coordination between Server Operations Security (CSOC) and other impacted teams throughout the remediation lifecycle.
Track remediation status dependencies and outstanding actions to ensure vulnerabilities progress to closure in accordance with policy and risk priorities.
Ensure remediation activities align with the Vulnerability Remediation Process and supporting work instructions.

ServiceNow & IT Remediation Workspace

Create manage and update:
Vulnerability Remediation Tasks (VUL)
Associated Change Requests
Related Configuration Items (CIs)
Ensure accurate documentation of remediation plans implementation steps validation outcomes and rollback plans within ServiceNow records.
Validate that vulnerability remediation tasks meet ServiceNow process requirements and audit expectations before change submission.
Coordinate remediation sequencing across multiple server platforms and support teams using ServiceNow workflows and assignment rules.

Change Management & CAB Presentation

Prepare and submit Normal and Standard Change Requests for vulnerability remediation activities.
Present vulnerability remediation changes to CAB clearly articulating:
Security risk and urgency
Scope and impacted systems
Remediation approach
Testing and validation plans
Rollback and risk mitigation measures
Address CAB questions and coordinate follow up actions as needed to secure approval.
Ensure approved changes are scheduled communicated and implemented in alignment with change windows and operational constraints.

Cross Platform Server Support

Coordinate vulnerability remediation across:
Windows Server environments
Linux Server environments (RHEL)
Citrix server platforms
Work with platform SMEs to understand remediation requirements and constraints without directly executing patching activities.
Ensure consistent remediation tracking and reporting across heterogeneous server platforms.

Organization Tracking & Reporting

Maintain detailed tracking of:
Outstanding vulnerabilities
Change approvals
Implementation status
Validation and closure evidence
Support audit compliance and leadership reporting with accurate up to date remediation metrics and status summaries.
Identify process gaps bottlenecks or recurring issues and recommend improvements to remediation and change workflows.

CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years	Required/Preferred	Experience
3	Required	Proven experience coordinating server vulnerability remediation in an enterprise environment.
3	Required	Strong hands on experience with ServiceNow including Change Management and IT Remediation Workspace.
3	Required	Solid understanding of change management processes and presenting changes to a CAB.
3	Required	Practical knowledge of server platforms: Windows Server Linux Server Citrix Infrastructure
3	Required	Exceptional organizational skills with the ability to manage multiple parallel remediation efforts.
3	Required	Strong written and verbal communication skills especially for CAB and cross team coordination.
1	Preferred	Experience supporting vulnerability remediation in a government regulated or large enterprise environment.
1	Preferred	Familiarity with vulnerability management workflows involving CSOC Infrastructure and Application teams.
1	Preferred	Experience coordinating remediation outside of standard patching schedules (emergency or out of band remediation).
1	Preferred	Prior exposure to audit compliance or security evidence collection related to vulnerability remediation.
1	Preferred	Timely remediation of high risk and exception-based vulnerabilities.
1	Preferred	High quality CAB approved change records with complete and accurate documentation.
1	Preferred	Clear auditable tracking of vulnerability remediation status from assignment through closure.
1	Preferred	Improved coordination and reduced remediation delays across server platforms.

Job Title: Network Security Analyst 1 (Hybrid) Location: Austin TX Duration: 12 Months with possible extension Job Description: A Systems Analyst I will function as the Vulnerability Remediation person for the client Server Team. This will allow us to remediate more vulnerabilities and stay in a...