Network Engineer Chesterfield, MO

For more than 50 years Silgan Plastics has defined the plastic bottling industry from technical innovation to creative packaging solutions. No matter what your packaging needs Silgan can and will handle them. From creation to commercialization our customized approach to each customers requirements is what sets us apart from the rest.

SUMMARY DESCRIPTION: (2- 3 sentences summarizing the position)

The position requires excellent interpersonal and communication skills including the ability to address system problems using a team approach the flexibility to work well with co-workers in a variety of problem situations and the ability to communicate issues and concerns to management in a timely manner. Must be a fast-paced self-motivated worker with a high degree of persistence with a desire to independently find solutions to difficult problems while knowing when to utilize team resources. This position will install configure and support systems and software which provide tactical value to the business. This position will be responsible for supporting security applications and appliances networks both wired and wireless and VOIP telephone system. This position is customer-service oriented and the person will interface with all levels of the organization. This position requires a broad knowledge of IT systems and strong problem-solving ability.

MAJOR RESPONSIBILITIES:

Provide primary support for Palo Alto firewalls and security applications
Provide support for VOIP phone systems and handsets
Provide support for network including VPN routers switches and wireless access points.
Provide support for security related issues including VPN firewalls and network performance
This position will require a broad range of IT skills as well as soft interpersonal skills.
This person will need exceptional customer service skills and believes in owning a task or project.
Be able to self-start and self-manage their projects and be a team player.
Adequately and concisely communicate with company associates (users) in both oral and written form.
Demonstrate team dynamics in interactions with all coworkers.
First second and third level technical support in a large corporate helpdesk environment
Must perform problem analysis troubleshooting and resolution as required on various products to include: desktop hardware and software applications and configurations LAN and VPN Connectivity