Network Administrator

Network Administrator

The Network Administrator reports to the Director Managed Services and works directly with customers to provide day-to-day network administration and troubleshooting support. This position also occasionally participates in other areas and projects such as circuit activations managed services on-boarding and performing configurations installations and upgrades on customer contracts.

Key Responsibilities/ Duties:

• Serve as a direct point of contact for customer service provider and internal staff interaction.
• Monitor and maintain operating systems network configurations software applications and hardware.
• Administer and monitor system availability and performance tools.
• Add and enhance monitoring objects for SNMPC and various systems.
• Troubleshoot and resolve complex problems.
• Solve or document and further escalated issues as needed.
• Update and create internal articles and/or documentation.
• Work closely with internal and external customers.
• Trouble shoot equipment connectivity and perform layer 1-3 troubleshooting.
• Perform loop testing to determine and isolate problems on the path.
• Provide technical support to internal staff as well as external customers.

Knowledge Skills Abilities and Behaviors:

• Excellent written and verbal communication skills.
• Able to work independently and within a customer oriented positive team environment.
• Demonstrate excellent attention to detail.
• Ability to multi-task efficiently work independently and/or as a part of a team.
• Able to learn and adapt to new technologies through self-directed training.
• Ability to interact with clients in a professional articulate manner.
• Strong written and verbal communications skills.

Education/ Experience:

• 3 years of progressively responsible hands-on operations experience in a high availability network and data center environment.
• SQL Server administration and/or management experience.
• Significant experience with IIS Active Directory Windows networking administration and knowledge of web technologies.
• Linux administration.
• Comprehensive knowledge of Windows operating systems for servers and workstations including Windows Server 2008.
• VB and batch scripting experience.
• Working Knowledge and Understanding of DNS.

Certifications:

• Networking Microsoft and VMWare certification preferred.

Benefits & Compensation

Meriplex employees receive a full benefits package including medical dental vision disability group term life insurance 401K plus PTO holiday pay as well as referral bonuses.

Current Pay Range: $90000 - $110000

Required Experience:

Unclear Seniority