Network Administrator

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits flex cards and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth improve outcomes reduce costs and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits fintech payment platforms and member engagement solutions we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure proprietary technology systems and premier service delivery model allow our health plan partners to deliver high-quality value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US South America and India.

Role:

We are seeking a hands-on Network Administrator with strong experience supporting enterprise network infrastructure cloud connectivity secure network configurations and day-to-day network operations. This role will be responsible for managing and improving core network services including DNS DHCP routing switching firewalls SD-WAN VPN wireless and cloud network connectivity.

The ideal candidate is technically strong security-minded organized and capable of working independently with minimal supervision. This individual should be comfortable troubleshooting complex issues supporting infrastructure projects documenting standards and helping improve the reliability security and scalability of the network environment.

Key Responsibilities:

Network Operations & Administration

• Manage monitor and support enterprise network infrastructure including routers switches firewalls wireless networks VPNs SD-WAN and cloud network connectivity.
• Administer and troubleshoot core network services including DNS DHCP IP addressing VLANs routing NAT VPN and firewall policies.
• Support LAN WAN WLAN and hybrid cloud network environments.
• Troubleshoot network performance connectivity latency packet loss routing and application access issues.
• Maintain network diagrams IP address documentation device inventories configuration standards and operational procedures.
• Support network upgrades migrations hardware refreshes and infrastructure modernization initiatives.
• Participate in change management processes and ensure network changes are properly reviewed documented and implemented.

SD-WAN & Cloud Networking

• Support and administer SD-WAN environments including site connectivity routing policy management failover and performance monitoring.
• Assist with cloud network operations across environments such as Azure AWS or GCP.
• Support cloud networking components including virtual networks/VPCs subnets routing tables network security groups cloud firewalls private endpoints site-to-site VPNs and private connectivity solutions.
• Work with infrastructure cloud and security teams to ensure reliable and secure connectivity between corporate locations remote users data centers and cloud environments.
• Assist with cloud network troubleshooting connectivity validation and secure configuration reviews.

Cybersecurity & Secure Configuration

• Implement and maintain secure network configurations aligned with cybersecurity best practices and company standards.
• Support firewall rule reviews network segmentation least-privilege access secure remote access and Zero Trust initiatives.
• Assist with vulnerability remediation network hardening patching configuration baselines and audit support.
• Partner with Security teams to investigate network-related alerts suspicious activity and access issues.
• Ensure network devices are patched backed up monitored and configured according to security and compliance requirements.
• Support compliance-related documentation and evidence gathering as needed.

Infrastructure as Code & Automation

• Assist with automation and standardization of network and cloud infrastructure processes.
• Support Infrastructure as Code practices where applicable including the use of Terraform or similar tools.
• Help maintain reusable templates scripts and configuration standards for cloud and network resources.
• Identify opportunities to reduce manual configuration improve consistency and support repeatable deployment processes.
• Work with cloud and infrastructure teams to support IaC-based provisioning and configuration management.

Documentation & Process Management

• Create and maintain network diagrams SOPs runbooks configuration standards and troubleshooting guides.
• Document changes incidents root cause findings and remediation steps.
• Help improve operational processes monitoring alerting and support procedures.
• Collaborate with Infrastructure Security Service Desk Cloud and Application teams to resolve issues and support business needs.

Required Qualifications:

• 4 years of experience in network administration network engineering or infrastructure operations.
• Hands-on experience with DNS DHCP IPAM VLANs routing switching firewall rules VPN wireless and network monitoring tools.
• Experience supporting SD-WAN technologies and distributed site connectivity.
• Working knowledge of cloud networking concepts in Azure AWS or GCP.
• Experience with secure network configurations firewall management segmentation and network security best practices.
• Ability to troubleshoot complex network issues across on-premises cloud and remote environments.
• Experience creating and maintaining network documentation diagrams SOPs and operational procedures.
• Strong communication skills and ability to work with infrastructure security application and business teams.
• Ability to work independently take ownership of assigned work and drive issues through resolution.

Preferred Qualifications

• Experience with Terraform Infrastructure as Code or cloud automation.
• Experience in regulated environments such as healthcare financial services PCI SOC 2 HIPAA or similar.
• Experience with technologies such as Fortinet Cisco Palo Alto Meraki Aruba Juniper Zscaler or similar.
• Experience with Azure networking including VNets NSGs routing ExpressRoute VPN Gateway Azure Firewall Private Endpoints or similar services.
• Familiarity with automation or scripting using PowerShell Python YAML or automation platforms.
• Experience with monitoring tools such as PRTG SolarWinds LogicMonitor Datadog or similar.
• Certifications such as CCNA CCNP Fortinet NSE Azure Network Engineer Network Security or equivalent.

Key Competencies

• Strong troubleshooting and analytical skills.
• Security-first mindset.
• Ability to work independently and take ownership.
• Strong documentation and process discipline.
• Comfortable supporting both operational issues and project-based work.
• Ability to collaborate across Infrastructure Security Cloud Service Desk and Application teams.
• Strong attention to detail and commitment to secure reliable network operations

NationsBenefits is an Equal Opportunity Employer.