Netsuite & EDI Systems Analyst

ABOUT WONDERCIDE

At Wondercide were on a mission to protect pets people and homeswithout compromising on safety or effectiveness. Were a fast-growing purpose-driven brand and the systems behind our operations matter just as much as the products on the shelf.

Thats where this role comes in.

THE ROLE

Were looking for a NetSuite & EDI Systems Analyst who loves being close to the business and takes real ownership of the systems that keep things moving. This is a newly created rolebuilt in direct response to Wondercides continued growthand it sits at the intersection of Operations Supply Chain and Finance.

Youll be the go-to person for our NetSuite reporting and data integrity and youll own our EDI operations through SPS Commercemanaging trading partner connections coordinating with SPS support and keeping orders flowing accurately from customer to fulfillment. This role is critical to ensuring our systems stay reliable our data stays clean and our teams can do their best work.

WHAT YOULL DO

Own Our NetSuite Reporting & Data

Build and maintain saved searches custom reports and SuiteAnalytics dashboards that give the business clear visibility into operations

Serve as the internal point of contact for NetSuite questions working closely with the IT Director to submit and follow through on configuration requests to our managed service provider (MSP)

Own the accuracy and governance of key master dataitems customers vendors pricing and cross-references (XRef)ensuring data stays reliable from creation through the full lifecycle

Support testing and validation of NetSuite configuration changes to ensure updates dont disrupt business operations

Manage EDI Operations

Own day-to-day EDI operations through SPS Commercemonitoring transactions managing trading partner configurations and serving as the primary liaison between SPS support and our retail and distributor partners

Lead trading partner onboarding and setup including the unique configurations each customer requires (transaction types item identifiers compliance requirements such as GTIN-14 etc.)

Triage and resolve EDI issues quickly850/855/856/810with minimal disruption to order flow and fulfillment

Monitor EDI performance and data quality metrics including error rates and order failures and flag issues before they impact fulfillment

Be a Problem Solver

Act as the first line of response for NetSuite and EDI issuestriaging requests resolving what you can and escalating thoughtfully when needed

Partner with Operations (your primary internal team) Supply Chain and Finance to resolve time-sensitive issues and support day-to-day workflows

Proactively monitor systems and surface risks or inefficiencies before they become bigger problems

Build Our Documentation Foundation

Well be honest: documentation is an area were actively building out. As a fast-growing company weve moved fastyoull play a real role in creating organized reliable process documentation for the systems you own

Develop user guides and runbooks that help internal teams work smarter and reduce recurring support requests

WHAT YOU BRING

25 years of experience supporting NetSuite or a comparable ERP system (NetSuite experience preferred; strong EDI experience can offset)

Hands-on experience with EDI platforms and trading partner integrationsSPS Commerce experience is a strong plus

Comfort building saved searches custom reports and SuiteAnalytics queries in NetSuite

Working knowledge of supply chain order-to-cash and how transactions flow through to Financeenough to know that small changes can have big downstream implications

Strong organizational skills and comfort managing multiple priorities across teams

A calm solutions-oriented mindsetespecially when things get urgent

Experience in CPG manufacturing retail or operations-heavy environments is a plus

WHY THIS ROLE MATTERS AT WONDERCIDE

This is a new positioncreated because weve grown too fast to keep stretching existing teams across these systems. Youre not backfilling someone; youre stepping into ownership of something that matters deeply to how we operate.

Our systems power how we serve customers support retail partners and grow responsibly. If you like rolling up your sleeves solving real operational problems and being trusted to own critical systemsthis role is for you.

WORK SCHEDULE

This is a hybrid role based in Round Rock TX. The first 90 days are fully in-office as you get up to speed. After that the schedule is TuesdayThursday in the office with Monday and Friday remote.

COMPENSATION & BENEFITS

Competitive salary commensurate with experience and skill set

Comprehensive benefits including health coverage PTO and 401(k)

A collaborative mission-driven team that genuinely cares about what were building

Required Experience:

Manager