National Events & Education Program Manager

At Keune Haircosmetics events and education are more than a functionthey are a reflection of who we are. Built on a foundation of FAMILY PARTNERSHIP and LOYALTY our events and education experiences are designed to elevate the professional hairdresser and strengthen the connection between artist salon and brand.

As we move into a new era of refinement our focus is clear: elevate what matters most execute with intention and make it cool to careabout the craft the client and each other.

The National Events & Education Program Manager is the operational engine behind Keune North Americas education and events strategy. This role is responsible for ensuring that education and event experienceswhether in-salon virtual or national - are executed with excellence consistency and care.

This individual oversees national events systems and educator coordination translating vision into execution. They bring structure to complexity clarity to communication and precision to every detail ensuring that the Keune standard is felt in every interaction.

Lead end-to-end planning and execution of national education events

Own timelines logistics and operational readiness from concept to completion

Ensure event environment reflects Keunes premium brand standards

Coordinate venue vendors materials and on-site execution

Serve as a key operational leader during live events

Own EMS (Education Management System) accuracy and integrity

Maintain educator calendars bookings and class tracking

Ensure visibility of education activity across the organization

Support reporting tracking and performance insights

Help build scalable systems that support long-term growth

Act as a central point of coordination for educator logistics and communication

Support onboarding scheduling and alignment of educator assignments

Ensure educators are supported and set up for success

Reinforce consistency in communication expectations and experience

Maintain organization and accessibility of education assets (SharePoint decks tools)

Ensure all materials are current aligned and easy to access

Support preparation and distribution of content for events and training

Uphold quality and consistency across all education materials

Align timelines messaging and execution across teams

Support major initiatives including Keune Academy National Training and future programs

Serve as a connector across departments to ensure seamless delivery

Continuously refine processes tools and workflows

Support systems such as Planner and the National Events Command Center

Identify gaps and proactively implement improvements

Drive consistency efficiency and clarity across all operations

Track attendance feedback and key insights

Maintain organized records and reporting

Support post-event recaps and learning loops

Contribute to ongoing evolution of the education experience

Education events and National Events feel seamless elevated and unmistakably Keune

Systems are organized trusted and easy to navigate

Educators feel supported informed and aligned

Internal teams experience clarity and confidence in execution

The education function operates with consistency precision and pride

Exceptional organization and attention to detail

Systems thinking and operational mindset

Strong communication and alignment skills; making sure everyone is on the same page.

Problem-solving with a calm solution-oriented approach

Ownership accountability and follow-through

Brand stewardship and pride in execution

3 years in event coordination education operations or similar role

Experience with scheduling systems project management tools or EMS platforms

Experience in beauty education or premium brand environments preferred

Proven ability to manage multiple complex priorities simultaneously

Regularity lift transport and set up product banners signs etc. for events. Occasionally lift and/or move up to 30 pounds

Setting up and tearing down the venue sites.

Ability to travel and fulfill the demands of regional travel schedules is required which is approximately 25% - 30%.

Required to be ambulatory to move around freely between buildings and between levels within buildings

While performing the duties of this job the associate may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work

The noise level in the work environment is usually normal.

Hybrid / remote (Atlanta area) with travel

Event studio and salon environments

Flexible schedule including evenings and weekends