Multi-Channel Sales Representative
Job Location:
Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
21 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Multi-Channel Sales Representative
Cincinnati OH Hybrid
Why This Role Matters
Every customer interaction is an opportunity to solve a problem build trust and help schools and organizations find the right solutions for their spaces. As a Multi-Channel Sales Representative you will be one of the first people customers connect with when they need guidance. Your ability to listen uncover needs recommend the right products and follow through will directly impact customer satisfaction revenue growth and long-term relationships.
What Youll Own
- Respond to inbound customer inquiries through phone chat email and other sales channels.
- Build rapport with prospective and existing customers by understanding their needs timelines and purchasing goals.
- Recommend products services and solutions that support customer objectives.
- Create accurate quotes and guide customers through the buying process.
- Follow up consistently to convert opportunities support repeat business and strengthen customer relationships.
- Manage multiple conversations and opportunities across channels while maintaining a high-quality customer experience.
How Youll Make an Impact
- Help customers feel confident in their purchasing decisions by asking thoughtful questions and providing clear recommendations.
- Increase quote-to-order conversion by following through with timely professional communication.
- Support revenue growth by identifying opportunities asking for the order and managing customer needs with urgency.
- Represent School Outfitters positively across every customer touchpoint.
- Contribute ideas that improve sales effectiveness customer experience and operational efficiency.
What Were Looking For
- Based in the Cincinnati area and able to work onsite four days per week.
- Previous sales experience with a demonstrated ability to build relationships and close business.
- Strong consultative selling and customer engagement skills.
- Excellent verbal and written communication abilities.
- Ability to manage multiple priorities and communication channels at the same time.
- Strong organization follow-up and time management skills.
- Comfort learning products systems sales processes and customer support tools.
- Bachelors degree preferred.
What Youll Gain
You will join a customer-focused sales environment where your work has a direct impact on customer experience and business results. This role offers the opportunity to strengthen your consultative selling skills learn across multiple sales channels and contribute to a team that values responsiveness ownership and continuous improvement.
About Us
School Outfitters helps schools districts and education-focused organizations create learning environments that work. We combine a broad product offering with knowledgeable support to help customers make confident purchasing decisions. Our sales team plays a critical role in delivering a customer experience that is responsive consultative and focused on practical solutions.
Compensation
Competitive salary commensurate with experience. Compensation details will be shared during the interview process.
Benefits & Work Environment
- Employee Stock Ownership Plan (ESOP)
- Medical dental and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Professional development opportunities
- Collaborative values-driven culture
- Hybrid work environment (if applicable)
Apply Today
If you are a customer-focused sales professional who enjoys solving problems building relationships and driving results across multiple channels we encourage you to apply today.
School Outfitters is an equal opportunity employer. EEO Disabled / Veterans.
Required Experience:
IC
About Company
Find school furniture and classroom equipment at great prices. Get school desks and chairs, AV equipment, cafeteria furniture, science furniture, art furniture, gym equipment and more.
