Member Services Specialist

Title: Member Services Specialist
Pay: $19$21 per hour
Schedule: MondayFriday 8:00 AM5:00 PM In Office

If youre someone who enjoys helping people staying organized and keeping things moving this could be a great opportunity for you.

AMS Association Management Services NW is looking for a Member Services Specialist to join our team. This position is a great fit for someone with customer service or administrative experience who enjoys being a helpful first point of contact and working with a variety of people throughout the day.

Youll work with homeowners board members vendors and internal teams to answer questions direct requests and help make sure things get to the right person. Youll also assist with a variety of office and administrative tasks so no two days are exactly the same.

WHAT YOULL DO:

• Answer incoming phone calls and emails and provide friendly professional assistance.
• Help homeowners board members and vendors with general questions and requests.
• Determine where questions or requests need to go and make sure they reach the appropriate team member.
• Follow up on requests and help keep items moving.
• Enter and maintain accurate information in company systems.
• Process incoming mail and assist with general office responsibilities.
• Help with scheduling coordination and other administrative tasks and projects.
• Work closely with other team members to provide a positive experience for the communities we serve.

WHAT WERE LOOKING FOR:

• Previous customer service administrative reception or similar experience.
• Strong communication skills and a professional friendly approach.
• Good organization and attention to detail.
• Ability to stay on top of multiple tasks and priorities.
• Comfortable working with phones email and computer systems throughout the day.
• A team-oriented attitude and willingness to jump in and help where needed.
• Someone who is dependable adaptable and enjoys helping others.

WHAT WE OFFER:

• $19$21 per hour depending on experience.
• Medical dental and vision benefits with employer contributions.
• Paid vacation sick time and holidays.
• 401(k) with company match eligibility.
• Education reimbursement after one year.
• Opportunities to learn new skills and grow within the company.
• A supportive team-oriented work environment.

If youre looking for a steady MondayFriday opportunity where you can use your customer service and organizational skills while continuing to learn and grow wed love to hear from you.