Medical Support Assistant

Job Title: Medical Support Assistant (MSA)

Location: Hampton VA Medical Center & Hampton Roads VA Clinics Hampton VA

Employment Type: Full-Time

Schedule:

• MondayFriday
• 8-hour shifts
• Available schedules:
  • 7:00 AM 3:30 PM
  • 7:30 AM 4:00 PM
  • 8:00 AM 4:30 PM
• No weekends or on-call.

ASA Healthcare Staffing is seeking professional Medical Support Assistants to support the Hampton VA Healthcare System. This position provides administrative and patient support services within VA outpatient clinics patient call centers and administrative departments.

• Schedule cancel and reschedule patient appointments
• Answer phones and provide excellent customer service
• Register and greet Veterans
• Maintain accurate electronic medical records
• Scan medical documents into the EMR
• Process consults and referrals
• Coordinate community care appointments
• Support eligibility enrollment and travel reimbursement functions
• Perform general administrative and clerical duties

• U.S. Citizen
• High school diploma or equivalent (additional education may substitute for experience)
• At least 6 months of clerical administrative customer service or medical office experience
• Typing speed of approximately 40 WPM
• Strong computer skills
• Excellent communication and customer service skills
• Ability to obtain a VA background investigation fingerprinting and security clearance

• Medical office or healthcare administrative experience
• Experience with EMR systems
• VA or hospital scheduling experience

• MondayFriday schedule
• Federal holidays observed
• Opportunity to support our nations Veterans
• Potential telework opportunities if authorized by the VA and position requirements

Apply today at to join ASA Healthcare Staffing and make a difference serving Americas Veterans.