Medical Records Technician
Job Location:
Alhambra, AZ - USA
Hourly Salary:
USD 20 - 24
Posted:
6 September 2026 (30+ days ago)
Application Deadline:
4 December 2026
Vacancies:
1 Vacancy
Job Summary
Astrana Health is seeking a detail-oriented Medical Records Technician to support accurate and timely management of patient health records and help ensure seamless clinic this role you will coordinate the retrieval of medical records from outside providers and facilities track outstanding requests process incoming documentation and ensure patient records are complete organized and readily accessible to care teams.
The ideal candidate is highly organized attentive to detail and comfortable managing multiple record requests and follow-ups while maintaining patient confidentiality and compliance with HIPAA clinic policies and applicable healthcare standards.
Our Values:
The ideal candidate is highly organized attentive to detail and comfortable managing multiple record requests and follow-ups while maintaining patient confidentiality and compliance with HIPAA clinic policies and applicable healthcare standards.
Our Values:
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
What Youll Do
- Retrieve patient medical records from outside providers hospitals specialists laboratories imaging centers and other healthcare facilities as requested by providers or clinic staff.
- Submit and follow up on requests for prior records referral records consultation notes hospital records discharge summaries lab results imaging reports and other clinical documentation.
- Track the status of pending records requests document follow-up efforts and escalate delayed or incomplete requests to the appropriate supervisor or department when needed.
- Review incoming records for accuracy completeness correct patient identification and relevance before uploading or routing them for provider review.
- Maintain accurate and complete patient medical records in the electronic medical record system ensuring information is scanned indexed labeled and updated in a timely manner.
- Process incoming and outgoing records through fax mail electronic portals secure email and other approved communication methods according to clinic procedures.
- Verify that proper release of information forms authorizations and patient consent documents are completed before requesting or releasing protected health information.
- Maintain patient confidentiality and comply with HIPAA clinic privacy policies and applicable state and federal regulations when retrieving receiving or disclosing records.
- Communicate professionally with outside offices patients providers clinical staff and administrative teams regarding record requests missing documentation and retrieval timelines.
- Route retrieved records to the appropriate provider department or staff member for review follow-up referral processing care coordination or chart completion.
- Support chart preparation documentation audits quality checks and record reconciliation to ensure needed records are available before appointments referrals or clinical review.
- Demonstrate strong attention to detail organization follow-through teamwork and professionalism; perform additional duties assigned by the supervisor clinic operations manager or provider.
Qualifications
- High school diploma or equivalent required.
- At least 1 year of medical office referral coordination or healthcare administrative experience preferred.
Environmental Job Requirements and Working Conditions
- This is a full-time onsite role located at 333 S. Garfield Ave. #A Alhambra CA 91801.
- The total pay range for this role is: $20 - $24 per hour. This salary range represents our national target range for this role.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. All employment is decided on the basis of qualifications merit and business need. If you require assistance in applying for open positions due to a disability please email us at to request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Experience:
IC