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Medical Records Specialist

Eye Care Partners


Job Location:

Tyler, TX - USA

Monthly Salary: Not provided by the employer
Posted: 14 October 2026 (15 days ago)
Application Deadline: 11 January 2027
Vacancies: 1 Vacancy

Job Summary

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision advance eye care and improve lives. Based in St. Louis Missouri over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets providing services that span the eye care continuum. For more information visit.

Job Title: Medical Records Specialist
Company: Eyecare Associates of East Texas
Location: Tyler TX

Hours:

  • Full Time
  • Our offices are open Monday-Friday 7:30am-5:30pm
    • You may need to work a little earlier/later as needed


Perks:

  • Full Benefits Package - Medical Vision Dental and Life Insurance
  • 401k Employer Matching
  • Paid Time Off (PTO) and Paid Holidays
  • Paid Maternity Leave
  • Employee Discounts
  • Competitive Base Pay

SUMMARY

The Medical Records Specialist is responsible for processing all medical records requests through prompt and courteous service in a high-volume patient-focused environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Promptly answer and triage all incoming calls from patients employees and other health care professionals in a professional and polite manner
  • Responds to written or telephonic requests for medical records in a timely manner
  • Maintains patient files in Electronic Medical Record (EMR) system
  • Responds to subpoenas according to operational standards
  • Retrieve patient information as directed
  • Communicates problems or irregularities according to management
  • Scan sort index and deliver all charts faxes and miscellaneous correspondence
  • Maintains patient confidentiality by adhering to professional standards policies and procedures and federal and state requirements
  • Maintain patient confidentiality and HIPAA requirements
  • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
  • Other duties as assigned

QUALIFICATIONS

  • Must exhibit patient confidentiality at all times
  • Must be detail-oriented and able to work with changing priorities
  • Strong written and verbal communication skills required
  • Favorable result on Background Check required
  • Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

  • High school diploma or general education degree (GED) required
  • One year of related experience and/or training; or equivalent combination of education and experience
  • Previous experience working with medical records in the healthcare industry preferred

LICENSES AND CREDENTIALS

  • None

SYSTEMS AND TECHNOLOGY

  • Proficient in Microsoft Excel Word PowerPoint Outlook
  • Experience using Electronic Medical Records (EMR) systems preferred
  • Computer proficiency and ability to quickly learn new applications

PHYSICAL REQUIREMENTS

This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%) sitting (50%) and standing (50%) with regular bending stooping and reaching (2550%). Employees must be able to lift carry push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential as the role demands constant grasping writing/typing and use of technology. Visual and auditory acuityincluding color depth peripheral vision and the ability to adjust focusis required100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin and veteran or disability status.


Required Experience:

IC


About Company

EyeCare Partners unites eye care specialists and thought leaders from every subspecialty with a mission of setting the industry standard in patient care.

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