Medical Receptionist-Waterbury Area

Summary

• Greet and assist patients and visitors in a professional and courteous manner both in person and by phone.

• Register patients and maintain accurate demographic insurance and identification information in the electronic health record (EHR).

• Verify insurance eligibility and primary care provider information as required.

• Collect and accurately document patient payments and reconcile daily transactions.

• Answer multi-line phones schedule appointments take messages and process referrals.

• Assist with medical records scanning copying and other administrative tasks.

• Follow office policies procedures and EHR requirements.

• Provide excellent customer service to patients from diverse backgrounds.

• Perform other duties as assigned.

• High school diploma or GED required.

• At least one year of current front-office experience preferably in a medical office.

• Strong computer and telephone skills.

• Experience with electronic medical records and medical office procedures.

• Knowledge of insurance guidelines preferred.

• Excellent verbal and written communication skills.

• Strong organizational and time-management skills.

• Ability to prioritize tasks adapt to change and work effectively in a busy healthcare environment.

This position works in a combination of office examination and clinical settings. The role requires extended periods of sitting along with frequent standing bending stooping and stretching.

Join our Waterbury Community healthcare team and help create a welcoming efficient and patient-focused experience for every person we serve.