Medical Receptionist (Part-Time)

• Serves patients by greeting and helping them scheduling appointments and maintaining records and accounts
• Welcomes patients and visitors in person or on the telephone and answering or referring inquiries
• Optimizes patients satisfaction provider time and treatment room utilization by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule by notifying clinical staff of patients arrival reviewing service delivery compared to schedule and reminding clinic staff of service delays
• Comforts patients by anticipating patients anxieties answering patients questions and maintaining the reception area 
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining recording and updating personal and financial information
• Obtains revenue by recording and updating financial information recording and collecting patient co-pays and account balances
• Coordinates with Insurance companies referring medical offices and Pathology Labs
• Protects patients rights by maintaining confidentiality of medical personal and financial information
• Maintains operations by following policies and procedures reporting needed changes
• Contributes to team effort by accomplishing related results as needed
• Attains and maintains mastery level knowledge of all assigned medical practices including provider/clinic schedules patient scheduling preferences and scope of services offered
• Performs duties independently and in collaboration with team asking for assistance from peers and/or supervisors as needed
• Obtains required information such as insurance cards and drivers licenses; obtains consent to treat releases of information and other required paperwork from 100% of patients
• Takes ownership of the patient check in process verifies appointments via EHR practice management system; explains next steps in patient appointment flow
• Averages a minimum of 95% registration accuracy; enters information consistently following established guidelines; information is not only accurate but also consistently uniform (i.e. uses upper- and lower-case type appropriately enters complete phone numbers etc.) 
• Handles patients and others with tact; utilizes de-escalation techniques and knows when to disengage and ask for management

Qualifications :

• Eagerness to learn and adapt to new processes and systems
• Strong ability to collaborate effectively within a team environment
• Proactive problem-solving skills with the ability to take initiative
• Highly detail-oriented with a focus on accuracy and quality
• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Excellent computer skills

Job Type:

• Part time 7:45am 5:00pm 3 days per week plus a willingness to cover shifts for coworkers if needed

Experience:

• Knowledge of medical terminology HIPAA and OSHA regulation (preferred)
• EMR experience (preferred)
• Dermatology experience (preferred)

Education:

• High school diploma or equivalent (required)

Pay:

• Compensation begins at $20.00 per hour with opportunities for merit-based increases through annual performance reviews.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Part-time