Marketing Operations Specialist
Department:
Job Summary
At Neighbor were building the largest hyperlocal storage and parking marketplace in the world. Weve raised over $75 million from top-tier investors including Andreessen Horowitz and the CEOs of DoorDash StockX and Uber. Our marketplace operates in all 50 states and were just getting started!
About the Role
As our Marketing Operations Specialist youll help scale one of Neighbors most important growth channels: Google Maps. This role is highly execution-focused and will involve setting up managing and optimizing Google Maps pins at scale in partnership with Neighbor hosts.
- Google Maps Pin Setup: Work directly with Neighbor hosts to create and maintain Google Maps pins for their listings.
- Pin Quality & Compliance: Ensure pins follow best practices and Google guidelines including accurate categories descriptions photos service areas and business details.
- Pin Optimization: Improve pin quality and performance through ongoing optimizations (photos descriptions categories attributes etc.).
- Operational Scaling: Help build repeatable processes to scale pin creation and optimization across thousands of listings.
- Performance Tracking: Monitor key performance metrics (rank impressions actions calls clicks) and report on learnings.
- Bachelors degree.
- At least one year of work experience in a customer-service-driven position.
- A track record of detail-critical work where accuracy mattered whether in a job internship or school.
- Experience managing a high volume of work while staying organized.
- Able to follow a process closely while spotting ways to make it better.
- Comfortable in spreadsheets and quick to learn new tools.
- Experience with Google Business Profile Google Maps listings or local SEO.
- Experience at a marketplace or multi-location business.
- Built AI workflows or used AI tools to speed up repetitive work.
- Familiarity with performance metrics (impressions clicks rank conversions) and reporting.
- Stock options
- Medical dental and vision insurance
- Generous PTO
- 11 paid company holidays
- 401(k) plan
- Infant care leave
- On-site gym/showers open 24/7
Required Experience:
IC
About Company
Storage units and parking at half the cost of traditional storage providers. A bold, new take on storage.