Marketing Host
Council Bluffs, IA - USA
Job Summary
Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.
Click HEREto discover how we empower team members to grow thrive and advance in their careers.
- Provides guests with hospitality arrangements including rooms food beverages and assists with special requests.
- Maintains knowledge of casino marketing and player development promotions and encourages guest participation.
- Encourages guest visitation through written correspondence and telemarketing.
- Assists in resolving guest opportunities and/or conflicts in fair and equitable manners.
- Attends and aids in the coordination of special events.
- Enthusiastically supports actively promotes and demonstrates superior guest service in accordance with department and company standards and programs
- Associates degree (AA.) or equivalent from two-year College or technical school; minimum of one year Casino Guest Service experience including but not limited to Player Development Slots or Table Games; or equivalent combination of experience and education.
- One (1) year of hosting experience with adequate guest following preferred.
- Ability to effectively present information and respond to questions from groups of managers clients guests and the general public.
- Must have the ability to interact with guests staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Must be able to maintain confidentiality and a high level of professionalism at all times. Must have the ability to write reports and business correspondence.
Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.
Were changing entertainment.Follow us.
Equal Opportunity Employer
About Company
Earn PENN Play Member Rewards — formerly mychoice Loyalty Rewards — and redeem for dining and hotel discounts, PENN Cash and other player comps.