Market Coordinator PNC Private Bank
Bethesda, MD - USA
Job Summary
As a Market Coordinator within PNCs Private Bank organization you will be based in Bethesda MD.
The Market Coordinator (MC) is a trusted partner to the PNC Private Bank Leadership and Advisor teams. The Market Coordinator partners with leadership and advisor team members to proactively manage their administrative needs. This enables advisor capacity to work more closely with clients by providing essential day-to-day office support which will help our clients achieve and maintain financial success.
The Market Coordinator fulfills responsibilities across all PNC Private Bank disciplines. This role reports directly to the Sales Leader or Functional Leader for their respective location.
Key responsibilities include but are not limited to handling:
-Client/Prospect Activities
-Administrative Support
-Meeting and Event Management
-Risk Management
The ideal candidate will meet the following qualifications:
- an understanding of the Private Bank organization is preferred
- strong organizational skills
- strong communication skills
- problem solving and project management experiencePNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
- Implements complex new products and services for complex and high value clients in AMG. Analyzes requirements and gathers deliverables to complete the implementation and provide ongoing relationship management. Maintains client-specific procedures. Provides sales or consultative support to prospects or clients in select deals.
- Leverages in-depth knowledge of industry and PNC products/solutions to identify outside sales opportunities. Consults with clients and service partners to gather and utilize data to establish or update client specific information for products/services. Acts a project manager and coordinates the implementation work done by others.
- Analyzes assesses and documents client requirements. Identifies customization needs and works with service partners to decision/implement. Manages multiple complex implementations simultaneously facilitates/coordinates internal and external stakeholder meetings creates and maintains project documentation and creates/delivers reporting on progress.
- Serves as an escalation point and independently resolves challenges regarding implementation and production support issues raised by staff or client. Identifies and drives development of necessary solutions. Ensures positive ongoing client experiences. May act as approval authority for service transactions.
- Serves as experienced team subject matter expert. Coaches staff Sales and/or client when needed. Leads team communications and meetings performs workflow coordination and participates in special projects and initiatives. Helps to develop and maintain training materials and provide training to service partners and clients.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
To learn more about these and other programs including benefits for full time and part-time employees visit.
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
Required Experience:
IC