Managing Consultant Hybrid (Syracuse, NY)

Summary:

The Managing Consultantis responsible forstrategically consulting on their own block of business while also leading client service efforts and staff to ensure client retention and overall satisfaction. She/he will oversee strategy financial analysis benefit design plan renewals benchmarking and overall service delivery. They will also effectively communicateOneDigitalsvalue proposition and latest industry trends to active clients and mentor andtrain staff in best practices of client relationship development and consulting techniques.

Essential Duties and Responsibilities(include but are not limited to):

• Oversees workloads and workflows to ensure deliverables are met and/or exceeded

• Grows book through cross-selling opportunities

• Oversees theon-boardingof new clients by working collaboratively with client service team(s) toestablishthe implementation planteamand timeline

• Builds strong and productive relationships with clientspartnersand fellow leadership teams

• Establishes effective carrier/vendor relationships to serve clients in benefits procurement and administration

• Attends carrier events to remain up to date and knowledgeable of carrier plans and changes as well asmaintainstrong relationships

• Leverages the companys national and local resources to drive greater operational efficiencies

• Develops sophisticated benefit design and renewal strategies and drives the development of solutions to address complex client issues

• Works closely with account management and/or client service teams on pre-renewal strategy RFP distribution SPRs open enrollment strategy and post renewal analysis

• Determinesthe full scope of services to be provided to client

• Clearlyestablishesand communicates timelines with the client service team(s) and keeps them apprised of changes and renewal updates

• Maintains accountability for revenue and profitability for client accounts and projects and keeps all involved parties up to date

• Maintains a full understanding of the insurance markets funding alternativesnetworksand benefit plan options

• Ensures accuracy of client data in CRM

• Remains fully knowledgeable on compliance issues governed by legislation and regulationsimpactingemployer sponsored health and welfare plans such as HIPAA ERISA Tax Code SEC 125 PPACA and state sponsored health insurance exchanges

• Identifiesand efficiently resolves employee relations and operational issues

• Builds and fosters a positive workplace culture

• Acts as mentor to staff toassistin resolving client issues and development of solutions

• Monitors the success of projects in terms of scope budgettimelinessand client satisfaction

• Ensures client service team(s) exceeds client expectations

QualificationsSkillsand Requirements:

• Excellent verbal and written communication skills combined with professionalism and discretion

• Must have an in-depth knowledge of the insurance business

• Ability to work with clients and partners at a strategic level

• Ability to influence and effectively interact with members of the C-suite

• Ability to work collaboratively with leadership teams to meet and exceed goals

• Strong attention to detail and organizational skills

• Must be self-motivated and disciplined

• Ability to manage ones workload

• Ability to thrive in fast-paced environment

• Ability to travel within assigned region and to corporate office several times a year

• Proven ability to successfully lead develop and grow high-level consulting teams

• Ability to resolve conflict and bring aboutequitablesolutions

• Proven experience attractingdevelopingandretainingan A player workforce and creating a positive atmosphere conducive to productivity

Education Training and Experience:

• 3 years experience in benefits consulting; 5 preferred

• 3 years experience managing and developing staff; 5 preferred

• Must have a practical knowledge of quoting process and tools

• Current life and health insurance license

• Proficient in Microsoft Excel other Microsoft suite producesand databaseapplications

• Advanced knowledge of health ancillary and alternative funding products

• Must be up to date and knowledgeable on Health Care Reform