Managing Clinical Director

At Tend we do dentistry differently without compromising on excellence or ambition. As a Managing Clinical Director youll do what you love most: deliver exceptional clinical care. But youll also do something more youll shape the clinical culture performance and people across an entire market of Tend studios.

This is a producing role. Youll carry an active schedule and hold a high clinical bar while simultaneously developing Lead Dentists and Associates partnering with market operations leadership and driving consistency across locations. Its the right role for a dentist whos equally energized by complex cases and by watching the clinicians around them get better.

Youll report to Chief Dental Officer Dr. Chris Salierno and work across 4 studios in the Boston market with a hybrid presence across locations based on business need.

Compensation & Earning Potential

Our compensation model is designed to reward high-quality clinical care comprehensive treatment and strong productionwhile providing consistency and transparency.

All dentists receive a guaranteed daily rate and earn a tiered percentage of adjusted production with:

Market Lead Dentists: 32-40% of adjusted production reflecting expanded clinical leadership market oversight and performance impact. Market Lead Dentists are eligible for a monthly market performance bonus tied to clinical quality provider development and studio KPIs across their full market portfolio.

What Youll Do

Clinical Excellence & Scope of Practice

• Deliver a full spectrum of high-quality clinical servicesincluding restorative care such as inlays/onlays crowns veneers endodontics extractions implants and cosmetic dentistrywithin Tends modern digitally enabled studio environment
• Treat a dynamic mix of cases that go beyond basic dentistry with opportunities to perform comprehensive esthetic and function-driven care
• Lead comprehensive exams that diagnose the whole person every member leaves aware of their dental conditions and potential solutions in a way that is clear confident and efficient
• Develop thoughtful member-centered treatment plans grounded in legitimate clinical findings and honest risk assessment driving both oral health outcomes and case acceptance
• Diagnose and treat TMJ-related conditions including the delivery of therapeutic Botox as part of a comprehensive care approach

Be a Profession Leader in Clear Aligner and Sleep Therapy

• Identify and address malocclusion occlusal wear fracture lines and sleep-disordered breathing early using our tested frameworks not scripts to educate members compassionately and help them avoid more invasive costly outcomes down the road
• Drive adoption and growth of clear aligner treatment from diagnosis through case planning bonding and follow-up care
• Evaluate and treat members for sleep-disordered breathing incorporating sleep medicine solutions into treatment planning where appropriate
• Build proficiency in aligner case selection staging and execution contributing to a high-performing aligner program
• Partner with clinical leadership to expand advanced treatment offerings and continuously elevate clinical scope

Productivity Flow & Patient Experience

• Manage a dynamic productive schedulebalancing operative procedures hygiene checks aligner starts and same-day treatment opportunities
• Be schedule obsessed by partnering with studio teams to build efficient and productive shiftsreviewing schedules in advance strategizing in daily huddles and offering same-day care when possible
• Drive production through proactive diagnosis completion of full treatment plans and efficient use of chair timewithout compromising quality of care
• Deliver a hospitality-driven member experience grounded in the Three Cs Personalized Care Empowering Communication and Human Compassion bridging the knowledge gap so members understand not just what but why
• Hold the line on our Priority Framework: safety first then outstanding member experience then efficiency never trading one for another

Team Collaboration & Studio Performance

• Partner closely with dental assistants hygienists and studio leadership to deliver coordinated high-quality care
• Collaborate across disciplines to ensure alignment in treatment planning execution and patient experience
• Engage in ongoing clinical development including calibration CE and peer learning to expand scope and skillset

Clinical Leadership & Market Ownership

• Serve as the senior clinical leader across your market setting the standard for diagnosis treatment planning and patient experience at every studio
• Own clinical outcomes across locations track re-dos escalations and quality metrics by studio and implement targeted improvement plans
• Partner with market operations leadership to align clinical strategy with studio performance goals scheduling efficiency and patient access
• Lead market-level calibration sessions clinical forums and peer learning to build consistency and elevate the clinical floor
• Represent Tend clinically in market-level conversations with key partners community providers or referral relationships

Provider Development & Team Performance

• Develop and mentor Lead Dentists across your market coaching them on clinical judgment studio ownership and team leadership
• Support the growth of Associate Dentists through structured feedback onboarding oversight and ongoing clinical development
• Partner with the People Team and clinical leadership on provider hiring onboarding and performance management within your market
• Identify and close skill gaps at the provider level through observation calibration and individualized development planning
• Help build a pipeline of strong Lead Dentists ready to grow into expanded roles within Tend

Who You Are

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend these values arent just words on a wall they are essential to how we hire lead and collaborate. Every dentist and team member is expected to show up with a mindset grounded in our mission vision and values. This is what drives our culture our clinical standards and the patient experience were proud to deliver every day.

Tend Values:

• Tend to Others Deliver outstanding oral health outcomes and patient experiences. You put the team and patient first even in fast-paced settings.
• Be Brave Enough to Lead Act with integrity and take initiative to solve problems coach others and raise the bar.
• Savor the Ride Celebrate wins stay resilient in challenging moments and bring positivity to the workplace.
• Embrace Our Differences Welcome and value diverse backgrounds ideas and feedback. Communicate with respect and trust.
• Rooted in Growth Seek ongoing learning and improvementfor yourself and your team.

Role-Based Competencies:

• Lead Across Locations You think at the market level not just the studio level. You can hold a clinical vision for multiple teams simultaneously and know how to move people and practices without being in the room every day.
• Develop the People Around You You invest in Lead Dentists and Associates the way you invest in your own clinical growth. You give direct actionable feedback and create the conditions for others to step up.
• Own the Outcomes Youre accountable for what happens clinically in your market not just your own chair. You monitor performance across locations connect dots across studios and act when standards slip.

What You Have

• DDS or DMD degree from an accredited dental school
• Current active dental license in the state youre applying for
• Current CPR/BLS certification
• Active DEA registration
• Extensive clinical experience typically 8 years post-residency with a demonstrated track record of high-quality high-production dentistry
• Proven leadership experience including mentorship of dentists and cross-functional collaboration with operations and studio leadership
• Experience in a multi-location or high-volume DSO or group practice environment
• Comfort with modern technology and a willingness to adopt digital workflows
• Ability to work a Full Time schedule consisting of 4 days per week 2 Saturdays per month

Physical Requirements
This position requires the ability to perform the essential job duties listed with or without reasonable accommodation:

• Ability to sit and stand for extended periods while performing clinical procedures.
• Manual dexterity and fine motor skills to handle dental instruments and perform precise procedures.
• Adequate vision (with or without correction) to read charts interpret radiographs and operate clinical equipment.
• Ability to bend reach and maintain ergonomic positioning for patient care.
• Occasional lifting or movement of equipment and supplies up to 25 pounds.
• Ability to communicate effectively with patients team members and other healthcare professionals in person and via technology.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Heres how weve got you covered at Tend:

• Dentist Equity & Partnership Opportunity to invest alongside Tend and share in our growth
• CE & Professional Development Virtual and in-person CE opportunities and internal clinical forums
• Malpractice Insurance Full coverage provided at no cost to you
• Health Comes First Medical dental and vision insurance plus our own Dental Wellness Program
• Plan for the Future 401(k) plan to help you grow your nest egg
• Support When You Need It Life & AD&D insurance legal support EAP and health advocacy
• Smart Spending Options FSAs HSAs and pre-tax transit and parking benefits