Manager, Technology Infrastructure
Job Location:
Saint Louis, MI - USA
Monthly Salary:
Not provided by the employer
Posted:
21 August 2026 (3 days ago)
Application Deadline:
18 November 2026
Vacancies:
1 Vacancy
Job Summary
Job Title: Manager Technology Infrastructure
Reports To: Vice President Technology
People Leader: Yes
FLSA Status: Exempt
Job Overview
The Manager Infrastructure Technology is responsible for ensuring the Credit Unions technology infrastructure is secure reliable and positioned to support both day-to-day operations and future growth. This role leads infrastructure services technology operations and vendor partnerships to maintain resilient systems reduce risk and enable exceptional experiences for members and team members. The position supports effective technology investments and operational decision-making that advance organizational growth and risk management
Responsibilities
The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities duties and skills. Team members may be directed at performing job-related tasks other than those specifically stated in this description.
- Executes the Credit Unions infrastructure strategy technology roadmap and modernization initiatives to support business objectives operational efficiency and regulatory requirements
- Manages the governance performance availability security and scalability of technology infrastructure to ensure reliable and resilient operations
- Oversees the evaluation selection implementation and lifecycle management of infrastructure technologies platforms and services
- Establishes and maintains infrastructure standards policies and practices related to architecture cybersecurity disaster recovery business continuity and service delivery
- Manages technology vendors managed service providers and consulting partners including contract administration service delivery oversight performance management and risk mitigation
- Supports infrastructure planning budgeting capacity management and resource forecasting to align technology initiatives with business needs and organizational growth.
- Identifies and addresses infrastructure risks operational gaps and performance issues through continuous improvement initiatives that strengthen reliability security and operational resilience
- Oversees infrastructure-related projects technology asset management and operational service delivery to ensure successful execution and ongoing performance
- Coordinates infrastructure priorities escalations and service delivery activities across technology teams business stakeholders executive leadership and external partners
- Ensures infrastructure solutions align with current business needs future growth objectives and long-term organizational strategy
Minimum Required Qualifications
An equivalent combination of education training and experience will be considered.
- High school diploma or equivalent
- 3 years of experience in enterprise infrastructure technologies including servers storage networking virtualization cloud computing environments and/or relevant transferable experience
- 2 years of direct people leadership (supervisory) and/or informal leadership experience
Preferred Qualifications
- Degree or specialized training in computer science Information Systems or related field
- 5 years of experience in enterprise infrastructure technologies including servers storage networking virtualization cloud computing environments
- 3 years of direct people leadership experience (supervisor)
Knowledge Skills and Abilities (KSAs)
A representation of the knowledge skills and abilities necessary to perform this job competently.
- Knowledge of infrastructure technologies including servers virtualization directory services cloud computing platforms hybrid cloud architectures and Microsoft 365
- Knowledge of network infrastructure including VPNs wireless technologies routing and switching
- Knowledge of cybersecurity principles technologies and controls including firewalls endpoint protection vulnerability management identity and access management (IAM) and security monitoring
- Knowledge of disaster recovery business continuity backup strategies high-availability infrastructure concepts and infrastructure monitoring
- Knowledge of infrastructure architecture technology lifecycle management capacity planning and modernization practices
- Knowledge of financial services technology regulations cybersecurity frameworks risk management practices and data privacy requirements including NCUA FFIEC and NIST standards
- Skilled in infrastructure monitoring incident management and IT service management (ITSM) practices
- Ability to lead teams communicate effectively analyze complex information and drive technology initiatives and operational improvements
Work Environment
Environmental or atmospheric conditions commonly associated with the performance of this jobs functions.
- Flexible remote or hybrid (combination of remote & onsite) work environment; requires regular use of online tools systems and collaboration platforms
- Occasional travel for training to branch locations vendor sites or other business-related locations
- Attendance at offsite meetings events or conferences as needed
- Support ongoing monitoring from internal teams and third-party vendors and timely response to system alerts and operational issues including participation in after-hours weekends and holiday support coverage as .
Physical Abilities
The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to work at a computer in a stationary position for up to 8 hours per day
- Ability to travel for business by car or air and stay in public accommodations as needed
Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal state and local laws and provides equal employment opportunities without regard to race color religion gender age sexual orientation gender identity or expression national origin military orveteran status disability (including pregnancy) genetic information or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.
Required Experience:
Manager
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