Manager Strategic Alliances
Orlando, FL - USA
Job Summary
We are seeking a versatile and dynamic leader to join our Strategic Alliances team as the Manager of Strategic Alliances. This role is pivotal in optimizing package sales onboarding new managers and maintaining exceptional standards across Retail FPS and GWL. As a task force leader you will provide on-site support to regions facing leadership gaps ensuring seamless performance and adherence to Hilton Grand Vacations high standards. Your focus on integrity qualification and quality assurance will contribute to a thriving customer-oriented culture.
Responsibilities
- Drive performance and sales optimization across Retail FPS and GWL.
- Onboard and mentor new managers ensuring a smooth transition and maintaining high standards.
- Deploy as a task force leader to support regions with leadership gaps maintaining operational continuity.
- Uphold Hiltons integrity and qualification standards promoting a culture of excellence.
- Ensure operational excellence and adherence to company policies and procedures.
- Collaborate with cross-functional teams to enhance customer experience and satisfaction.
- Analyze data and provide insights to improve performance and identify areas for growth.
- Foster a positive and inclusive work environment promoting a customer-centric culture.
- Stay updated on industry trends and best practices sharing knowledge with the team.
Qualifications
Experience in selling packages for HGV
Demonstrated ability to communicate effectively across departments
Interpersonal relationship building project management problem solving and change management skills
Must be able to maintain a flexible schedule to accommodate needs in the field
Ability to build positive working relationships both internally and externally
Ability to effectively present information and articulate ideas with all levels of management
Demonstrated strong oral and written communication skills
Required Experience:
Manager
About Company
Hilton Grand Vacations offers career opportunities with great benefits, like highly discounted hotel stays. Learn more.