Manager, Software Engineering

Manager Software Engineering Integrations Platform

Want to help us help others Were hiring!

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next Manager Software Engineering Integrations Platform to lead the engineering team responsible for the systems and platform that power critical integrations across GoFundMe. Youll shape the technical direction of our Integrations Platform while leading a talented team that builds and operates Public APIs Webhooks Salesforce integrations and strategic integration solutions that connect GoFundMe with customers nonprofit partners and third-party platforms. This is a highly collaborative leadership role where youll combine people leadership technical strategy and hands-on engineering to build reliable scalable integration experiences that support millions of people helping one another.

Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3x a week.

The Job

• Lead grow and support a team of 5-8 software engineers building and operating the Integrations Platform fostering a high-performing inclusive and collaborative environment.
• Own delivery and execution of the integrations roadmap balancing partner needs new platform capabilities reliability work and technical debt.
• Operate as a player-coach. Stay hands-on in architecture reviews technical proposals and design documents and prototype where it adds the most leverage while maintaining enough technical depth to make sound trade-off decisions.
• Partner closely with your Senior ICs to set technical direction drive architectural alignment and hold a high bar for engineering quality and operational excellence.
• Recruit hire and onboard exceptional engineers and develop them through regular 1:1s actionable feedback growth plans and performance management.
• Guide the team through the incremental migration to the next-generation integrations platform managing scope risk phased cutovers and rollback strategies without disrupting customers or nonprofit partners.
• Drive operational excellence for correctness-critical systems including healthy on-call practices SLO-based monitoring incident response and blameless retrospectives.
• Collaborate closely with Product Design Go-to-Market Customer Success and other engineering teams to deliver seamless integration experiences.
• Partner directly with customers and external technology partners to troubleshoot complex integration challenges and deliver effective solutions.
• Champion AI-assisted software development practices using tools such as Claude Code Cursor and GitHub Copilot by supporting repository conventions review discipline and engineering guardrails that let AI agents contribute safely at scale.
• Represent the teams work priorities and needs to engineering leadership and the broader organization.

You

• Experience leading and growing software engineering teams as a people manager backed by a strong hands-on engineering background as an IC.
• A credible technical partner: able to engage deeply in design and architecture discussions for backend distributed and event-driven systems and to coach engineers on technical decisions.
• Familiarity with the technologies underpinning modern integration platforms such as TypeScript/ APIs and webhooks message-driven architectures and AWS services (e.g. Lambda SQS SNS DynamoDB ECS API Gateway).
• A track record of recruiting hiring developing and retaining strong engineers and of building healthy motivated teams.
• Proven ability to deliver complex platform or backend projects managing scope risk and stakeholders across teams.
• Experience partnering cross-functionally with Product Design Customer Success Sales and external partners to deliver customer-focused solutions.
• Comfort with correctness-critical distributed systems concepts including idempotency reliable event processing and safe phased production migrations.
• Strong communication and collaboration skills a product-minded approach and a passion for mentoring engineers and solving complex technical challenges.
• Experience driving operational excellence including on-call health observability and incident management.

Preferred

• Experience managing teams that build integrations platforms public/private APIs or developer-facing services.
• Experience integrating with Salesforce particularly nonprofit-focused products including NPC NPSP or Experience Cloud and understanding of CRM ecosystems and the nonprofit or fundraising technology space.
• Familiarity with durable execution or workflow orchestration technologies such as Temporal or Cadence.
• Experience leading teams through re-platforming or large-scale migrations while operating legacy and modern systems simultaneously.
• Familiarity with iPaaS platforms such as Zapier or Workato and with PHP/Laravel environments.
• Experience establishing conventions and verification practices that enable AI coding agents to contribute safely at scale.

Why youll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

Compensation

The total annual salary for this full-time position in this location is $219000$329000 equity benefits. Our salary ranges are determined by role level and location. Individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training.

Accommodation

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process please fill out our accommodation form.

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Learn more about GoFundMe

Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 24 annual report.

Our annual Year in Help report reflects our communitys impact in advancing our mission of helping people help each other.

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