Manager Software Engineer- US

Job Description:

DXC Technology is a leading enterprise technology and innovation partner delivering software services and solutions to global enterprises and public sector organizations helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services Application Modernization and Industry-Specific Software Solutions DXC modernizes secures and operates some of the worlds most complex technology estates.

DXCs Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise proven software platforms and innovative AI-driven solutions. A global market leader in core insurance platforms ISB delivers solutions across policy administration claims billing analytics and digital engagement supporting Life & Annuity Property & Casualty and Specialty insurance markets. Youll directly shape how the worlds leading insurers operate by helping to transform the policy underwriting and claims systems that millions of people rely on every day.

About The Role

The Software Engineer is a senior hands-on technical leader responsible for improving the reliability availability scalability and performance of complex enterprise systems across both legacy and modern cloud platforms. This role emphasizes execution deep technical expertise and independent operation in high-stakes environments.

This individual is expected to lead reliability and performance initiatives make informed technical decisions under pressure and partner with engineering and operations teams to define and meet service level objectives (SLOs). The role drives improvements in observability (metrics logs traces) incident response and post-incident review capacity planning and automation to reduce operational toil. Additionally the role requires the ability to analyze enterprise deployments and recommend architectural hardening targeted application and infrastructure changes and performance optimizations to improve end-to-end customer experience. The Performance and SRE leader also interface with software development delivery and customer-facing teams to coordinate rapid triage root-cause analysis and durable remediation of issues impacting system stability and performance

What Youll Do

• Provides leadership in improving reliability and performance for targeted services platforms or programs
• Operates across hybrid environments (including mainframe workloads and AWS-hosted services) with diverse integrations and dependencies
• Drives incident reduction through measurable reliability goals (SLIs/SLOs) runbooks and automation within defined engagement scopes
• Influences technical standards operational practices and architecture within local domains partnering with teams to implement durable reliability improvements

Who You Are

• 7 years hands on experience as Software Engineer - Performance and Reliability Engineer
• Bachelors degree in an IT related field or minimum 7 years of experience
• Must be legally authorized to work in the United States without requiring sponsorship now or in the future.
• Mainframe and COBOL application experience
• Modern enterprise systems (e.g. Java-based cloud-native and other contemporary application platforms) and their operational characteristics
• AWS environments including QA UAT and Production with strong understanding of networking compute and storage fundamentals
• Performance engineering: profiling load/stress testing latency analysis capacity planning and tuning across application and infrastructure layers
• Ability to guide performance profiling with application teams (e.g. CPU/memory profiling thread/heap analysis database/query tuning) identify problem code paths and recommend targeted fixes translating findings into prioritized remediation work
• Regarded as a technical authority among peer engineers; strong communicator during incidents and while driving cross-team remediation
• Demonstrates calm methodical execution in high-pressure situations; leads incident response escalation and post-incident reviews (blameless postmortems)
• Improves operational readiness through runbooks and on-call execution including responding whenever there is a fire
• Expert in troubleshooting with observability datametrics logs and tracesto isolate failure modes quantify impact and validate fixes
• Ability to use observability and monitoring tools (such as Dynatrace) to instrument services analyze end-to-end transactions and pinpoint bottlenecks or failures in urgent and non-urgent scenarios
• Skilled in diagnosing integration and dependency issues across enterprise platforms identifying root causes in interconnected systems and recommending durable fixes to restore and harden functionality
• Experienced with hosting and infrastructure components (virtual machines container orchestration CI/CD pipelines and network appliances) enabling comprehensive troubleshooting resilience improvements and automation
• Frequently sought out for critical reliability or performance issues requiring immediate attention and clear leadership
• Improves outcomes by reducing mean time to restore (MTTR) and recurring incidents through automation runbooks and durable fixes
• Renowned for delivering measurable reliability and performance improvements (e.g. SLO attainment latency reduction) not just frameworks or process artifacts

Work Environment

• If you live within 40 km (25 miles) of a DXC office you are expected to work onsite at least two days per week.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States Guam or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .

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