Manager of Multi F&B Outlet (Caesars New Orleans)

Responsible for the overall management of all customer relationships and daily operations of multiple food & beverage departments.

Manages the execution and detailing of all banquet functions to ensure delivery of an exceptional customer service experience.
Manages and oversees the daily operations of Mannings and Banquets
Monitors proper staffing levels in order to provide high standards of service.
Monitors appearance of food served and communicates deviations from standard.
Responsible for the administration of controls in all of the managed areas to ensure economical and profitable established standards are maintained.
Co-manages the Banquet Beverage Team in conjunction with the Beverage Department.
Responsible for the supervision of the Banquet Houseman and for the proper movement and set-up of all equipment needed.
Responsible for the creation and administering of and Corrective Discipline
Assigns Daily Tasks to staff to ensure successful guest experiences
Counsels guides and instructs personnel in the proper performance of their duties.
Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated.
Prepares and coordinates the periodic performance reviews of assigned personnel.
Acts as a role model to other employees and always presents oneself as a credit to Caesars.

College Degree in Hospitality/Business Management preferred.
Preferred or equivalent years of industry related experience. Strong managerial skills.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Knowledge of banquet services and sales. Knowledge of food cost and labor analysis.
Ability to train and motivate personnel. Ability to communicate well among staff both written and verbal.
Excellent customer service skills. Five years of experience in food service industry minimum two years in Banquet/Catering function.

Additional Requirements:

Must be mobile enough to move around entire property.
Must have visual and auditory range for immediate area to fulfill functions of job and communicate needs/requirements with others.
Must be able to respond calmly when handling guests and employee conflicts.
Must be able to speak write and understand English.

Gaming Permit: N/A