Manager, Marketing Experience

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion blending bold curation with a visionary modern point of view. Since its inception in 1924 the company has delivered one-of-a-kind shopping experiences featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model we deliver a seamless customer journey across our portfolio of stores in leading luxury markets complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE: The Marketing Experience Manager is responsible for planning managing and executing all localization branding and marketing activities at the store and market level. This role drives traffic and enhances brand equity through strategic event planning impactful community engagement and localized social media campaigns. Operating with a distinct commercial mindset the Manager translates overarching brand strategies into high-impact store activations that deliver clear return on investment (ROI) client retention and sales growth. A Creative & Commercial Thinker: You possess the unique ability to design beautiful engaging brand experiences while maintaining a laser focus on selling KPIs and financial returns. An Operational Maestro: You thrive in fast-paced environments managing multiple overlapping project timelines budgets and cross-functional communications with exceptional attention to detail. A Natural Connector: You excel at building long-term mutually beneficial relationships with local philanthropic organizations corporate partners media and internal stakeholders. A Collaborative Leader: You are a dedicated team player who believes in a win together philosophy guiding and developing direct reports to reach theIr full YOU WILL DO: Plan and Execute Local Activations: Develop and manage detailed action plans for all in-store events trunk shows and brand experiences coordinating seamless execution with Selling Managers Corporate Special Events and Store Leadership. Manage End-to-End Event Production: Oversee the scheduling internal/external communication production breakdown wrap-up reporting and ROI evaluation for every activation. Cultivate Community Relationships: Identify and develop deep partnerships with local philanthropic organizations social groups and corporate entities to maximize store visibility and civic engagement. Drive Commercial KPIs: Ensure all marketing activations feature clear selling goals robust Associate follow-up plans and measurable short- and long-term financial impacts. Own Calendar and Budget: Formulate and manage the seasonal marketing and events calendar across the market/metro area while taking full ownership of the stores marketing budget. Direct Content and Copywriting: Manage and write the copy for all localized marketing collateral including digital and print invitations direct mail social media posts and internal Sales Associate communication. Lead Social and Communication Channels: Build and execute engaging brand-compliant social media campaigns and oversee localized email communications and client outreach programs. Spearhead Purpose-Driven Initiatives: Lead the stores corporate social responsibility efforts by organizing community service projects in partnership with Human Resources. Foster Cross-Functional Alignment: Collaborate closely with Merchants Creative Corporate Marketing and external luxury brand partners to ensure cohesive brand YOU WILL BRING: 47 years of experience in brand marketing event planning public relations or retail marketing preferably within a luxury or premium consumer sector. A Bachelors degree in Marketing Public Relations Communications or a related field (preferred). A proven track record of building motivating and coaching individuals or teams to achieve operational excellence. Advanced business acumen and analytical skills with a demonstrated ability to present performance metrics and strategic overviews at the executive level. Proficiency with creative and professional tools including social media management platforms Microsoft Office (specifically PowerPoint and Word) and a preference for Adobe InDesign and Google Workspace. Flexibility to work a dynamic retail schedule tailored to business and event needs which will regularly include evenings weekends and holiday periods. Physical capability to navigate a fast-paced retail floor and event environments which may require standing for long periods bending climbing stairs and lifting or carrying event production materials up to 10 pounds.

YOUR LIFE ANDCAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution to digital or corporate

• Comprehensive benefits package for all eligible full-time employees (including medical vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position subject to applicable eligibility requirements: medical insurance dental insurance vision insurance 401(k) retirement plan basic life insurance supplemental life insurance disability insurance and a variety of additional voluntary benefits (such as critical illness hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation please contact .

Salary Range $85808 - $119673*

Compensation for this role varies by geographic location. The listed range reflects multiple markets including higher-cost areas. Actual starting pay will be determined based on work location experience and other job-related factors.