Manager, Learning Services

Posting Description

MANAGER LEARNING SERVICES Human Resources manages the Learning Services Team which provides maintenance development and operational support for the Institute-wide Learning Management System (LMS); supports professional compliance and workforce training not academic course delivery or academic learning technologies; advises institute training providers on learning strategy and implementation including high-volume compliance and regulatory training; supervises coaches and provides backup for a staff of 24 employees with specialized responsibilities; fosters a team culture of expertise responsiveness and exceptional customer service; partners with functional technical and project stakeholders to ensure that the LMS integrates effectively with related identity-management data-platform and vendor systems; leads and contributes to the implementation of the Oracle LMS as part of MITs multi-year ERP transformation including requirements gathering business process design configuration decisions data conversion testing training change management go-live readiness and post-implementation support; and assesses post-go-live opportunities for strategic improvements expanded functionality and enhancements.

Job Requirements

REQUIRED: Bachelors degree; a minimum of five years of related experience; and supervisory experience. PREFERRED: Masters degree; experience with Learning Management Systems (LMS) in a complex environment; experience with Oracle LMS; MIT Experience; leadership capability to drive training compliance achievement Institute-wide; excellent communications skills and a commitment to exceptional customer service; exceptional analytical skills with an emphasis on training data management and oversight; Cognos experience; ability to design and manage both detailed and high-level processes; ability to research and resolve technical and process problems quickly and accurately; capacity to learn software applications quickly; and ability to work collaboratively.

10/30/2026