Manager, IT Data Integration Lead
Cambridge, MA - USA
Job Summary
About This Role:
We are seeking a Manager IT Data Integration Lead - Omnichannel & Analytics to serve as the primary bridge between US Commercial business stakeholders and cross-functional IT delivery teams. This role is centered on integrations with ownership for the end-to-end design implementation and governance of data integrations across our commercial technology ecosystem including Snowflake Databricks Veeva CRM Salesforce Marketing Cloud (SFMC) Customer Data Platforms (CDPs) and related platforms.
In parallel you will lead requirements discovery and translation converting complex business needs into clear actionable data requirements and technical specifications that drive analytics use cases such as HCP Personalization / Next-Best-Action Patient 360 omnichannel attribution segmentation and ML-enabled insights. This role sits within Biogen North America Commercial IT organization supporting multiple therapeutic areas and active platform integration activities.
What Youll Do:
Business Partnership & Requirements
Partner with business stakeholders across US Commercial functions including Field Operations Marketing Operations Decision Sciences and Patient Services to understand strategic objectives pain points and decision needs.
Lead requirements discovery documentation and validation including functional nonfunctional and data requirements. Ensure requirements are backlog-ready for sprint-level execution.
Translate data architecture and integration outcomes into clear businessfriendly language for nontechnical audiences.
Integration Design & Delivery
Collaborate with technical teams to shape data models curated datasets and semantic layers aligned to business needs.
Lead the integrations design across cross functional systems to understand data pipeline dependencies and data flows. Participate in design discussions and tradeoff decisions.
Lead the design implementation and governance of data integrations across Snowflake Databricks Veeva CRM SFMC CDP and other commercial platforms supporting advanced analytics use cases such as decision engine adoption journey segmentation or MLenabled insights.
Lead integration design documentation mapping data pipeline dependencies and data flows to inform architecture decisions.
Partner with data engineering Data Management (DMA IT) Enterprise Applications Solutions (EAS) AI Capability Technology (AICT) and Global Commercial and Medical (GCM) IT teams to define integration patterns (batch real-time API-based event-driven) and ensure data consistency timeliness and compliance.
Governance Risk & Compliance
Participate in and enforce data governance standards including data access governance data lineage consent management and regulatory compliance (e.g. HIPAA privacy requirements) for all integration touchpointsespecially those involving patient-level data.
Proactively identify integration risks gaps and dependencies; drive resolution through cross-functional collaboration and escalation when needed.
Delivery Model & Vendor Coordination
Operate within Biogens SAFe Agile Release Train (ART) contributing to PI Planning backlog grooming sprint execution and release readiness activities.
Coordinate with vendor and contract delivery partners (e.g. offshore data engineering teams) to manage integration deliverables acceptance criteria and testing milestones.
Who You Are:
You are a technically fluent integration lead who thrives at the intersection of data technology and business strategy. You can whiteboard an integration architecture in the morning and translate it into a business impact narrative by the afternoon. Youre comfortable navigating ambiguity in a fast-moving biopharma environment and you bring a proactive ownership-oriented mindset to everything you touch. You know that great integrations arent just technically soundtheyre governed documented and built for scale.
Required Skills:
Bachelors degree in a related field.
5 years of experience leading systems integrations in an enterprise IT environment with demonstrated analysis and requirements management.
Experience working in life sciences industry including familiarity with Commercial operations (Field Marketing Patient Services) and regulated data environments
Hands-on experience designing or leading integrations between enterprise data platforms (Snowflake Databricks) and CRM/MarTech systems (Veeva CRM SFMC CDPs).
Strong understanding of integration patterns: API-based integrations batch/ETL real-time streaming event-driven architectures.
Proven ability to translate business needs into data and analytics requirements.
Experience with data flow design and system dependency mapping across multi-platform commercial ecosystems.
Handson experience querying or validating data using SQL and/or Databricks notebooks.
Strong understanding and experience working with specialty pharmacy data (i.e. dispense status etc.) syndicated data (i.e. Claims Rx) Marketing/digital data sets and Master Data Management data sets.
Preferred Skills:
Experience with 360-degree data initiatives (e.g. HCP 360 Patient 360 Next Best Action Patient Journey) that support advanced analytics.
Experience working in Agile / SAFe delivery models.
Exposure to advanced analytics or ML use cases.
Experience with middleware or integration platforms (e.g. Informatica or Snowflake data sharing).
#LI-Hybrid
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including but not limited to relevant skills & experience job location and internal equity.
Regular employees are eligible to receive both short term and long-term incentives including cash bonus and equity incentive opportunities designed to reward recent achievements and recognize your future potential based on individual business unit and company performance.
In addition to compensation Biogen offers a full and highly competitive range of benefits designed to support our employees and their families physical financial emotional and social well-being; including but not limited to:
- Medical Dental Vision & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10000 per calendar year
- Employee Resource Groups participation
Why Biogen
We are a global team with a commitment to excellence and a pioneering spirit. As a mid-sized biotechnology company we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning growth and expanding their skills. Above all we work together to deliver life-changing medicines with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds cultures and perspectives make us a stronger and more innovative company and we are focused on building teams where every employee feels empowered and inspired.Read onto learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex gender identity or expression sexual orientation marital status race color national origin ancestry ethnicity religion age veteran status disability genetic information or any other basis protected by federal state or local law. Biogen is an E-Verify Employer in the United States.
Required Experience:
Manager
About Company
Founded in 1978, Biogen is a leading biotechnology company that pioneers innovative science to deliver new medicines to transform patientsÂ’ lives and to create value for shareholders and our communities. We apply deep understanding of human biology and leverage different modalities, ... View more