Manager, Deliver Value Stream Lead (Duration Based)

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Deliver Excellence

Job Category:

Professional

All Job Posting Locations:

New Brunswick New Jersey United States of America Raritan New Jersey United States of America

Job Description:

At Johnson & Johnson we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented treated and cured where treatments are smarter and less invasive and solutions are personal. Through our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one clean ERP as a standardized platform for growth and efficiency gains. This program will simplify the Med Tech ERP landscape standardizing processes to have a cost-effective fit-for-purpose digital backbone that will enable us to support the MedTech business with agility.

Please note this role is located primarily in Raritan NJ however considerations will also be given to other Johnson & Johnson site in the United States. Remote work options may be considered on a case-by-case basis and if approved by the Company for United States based candidates. This is a Duration Based role for 28 months.

We are searching for the best talent for Project Transcend: Manager Deliver/Customer Service Workstream Leader MedTech Dynamo Deployment and Transcend Business Adoption Support.

We are seeking a Deliver Workstream Lead ensuring the pre-defined global Transcend OrdertoCash (OTC) template effectively supports the North America business processes for DC network strategies.

This role is duration based and will conclude on or around March 2029. Remote work options may be considered on a case-by-case basis and if approved by the Company for US based candidates.

This role partners with functional and crossfunctional teams to represent Deliver/Customer Service requirements validate template build decisions and ensure solutions are practical scalable and adoptionready for end users. The role fosters the Transcend Dynamo solution within Deliver/Customer Service guiding process alignment testing and change enablement to ensure readiness consistency and successful deployment.

The position will directly manage a team comprised of process leads and Deliver subject matter experts representing the various business units in scope for North America.

This role will also support Project Transcend 2.0 with business adoption support including change impacts training work instruction SOPs and customer communication.

• Lead participation in solution confirmation workshops ensuring alignment with order management and requirements
• Serve as a Deliver business representative providing guidance on global local and specialized process requirements and resolving functional questions
• Drive change impact assessment and readiness planning across the O2C deployment
• Represent Deliver in system demos and design providing structured strategic feedback
• Oversee Deliver data readiness including data cleansing validation and deployment preparedness
• Define and govern Deliver/Customer service test scenarios to support endtoend order to cash validation
• Lead validation activities for the deliver customer service workstream through coordinated testing and business simulations
• Assess and communicate solutions impacting key performance indicators service levels and customer experience
• Ensure SOPs Work Instructions and business adoption activities are completed and approved prior to deployment(s)
• Provide leadership support for cutover planning training execution postgolive deployment and earlylife stabilization activities

• Minimum four (4) years of business-related experience in Supply Chain or Order to Cash Processes
• A minimum of a bachelors degree
• Subjectmatter expertise in Deliver/Customer Service and OrdertoCash capabilities within an SAP environment
• Ability to drive timely decisionmaking and execution against defined plans while handling risk and dependencies
• Strong selfleadership with the ability to operate effectively in ambiguity handle ambitious demands and demonstrate resilience during transformation
• Ability to balance and align diverse stakeholder priorities to enable consistent process adoption and business readiness
• Strong analytical and problemsolving skills to assess currentstate processes identify gaps and inefficiencies and drive continuous improvement
• Proficiency with SAP including modules relevant to the Value Stream (i.e. Sales order management order fulfillment invoicing ASN returns processing ).

• Experience in the MedTech industry.
• Ability to travel up to 20% of the time both domestically and internationally.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource. If you are under 18 years of age you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment as well as get a parents consent for the background check.

Required Skills:

Preferred Skills:

Analytical Reasoning Benchmarking Consulting Demand Forecasting Distribution Management Distribution Resource Planning (DRP) Financial Competence Lean Supply Chain Management Operational Excellence Order Management Organizing Process Improvements Procurement Policies Quality Assurance (QA) Standard Operating Procedure (SOP) Strategic Supply Chain Management Supply Chain Technical Credibility

The anticipated base pay range for this position is :

$102000.00 - $177100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).



Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits:

Vacation 120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year

Holiday pay including Floating Holidays 13 days per calendar year

Work Personal and Family Time - up to 40 hours per calendar year

Parental Leave 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave 80 hours in a 52-week rolling period10 days

Volunteer Leave 32 hours per calendar year

Military Spouse Time-Off 80 hours per calendar year

For additional general information on Company benefits please go to: - Experience:

Manager