Manager, Child Support Services

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Job Title:

Manager Child Support Services

Agency:

Department of Human Services

Job Requisition ID:

JR

Shift:

Day (United States of America)

Compensation Details:

$55016.93

Job Description:

Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgias most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency independence and protect Georgias vulnerable children and adults.

Start your career in public service.The DHS Division ofChild SupportServices (DCSS)is seekingcandidates to fillthe positionof Manager Child Support Services Agent this position will report to the Regional Director. This position is located in Augusta GA (Richmond County).

What we offer.Enjoy a generous benefits package that includes unique training opportunities employee retirement plan: 401(k) plan and 457 plan 13 paid holidays vacation & sick leave medical dental vision long/short-term care life insurance and employee discount programs; in addition to telework opportunities depending upon the position(s).

Under direct supervisionestablishesand enforces child support obligations of responsible parents. Coordinates child supportactivities with legaljudicialand public organizations.

Job Description (General Summary): DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the childs life.

Role and Responsibilities:

Manages the development and administration of a child support branch office including establishing and enforcing support orders and investigative compliance legal and clerical support activities. Child Support Services Managers have department-wide responsibilities for various child support programs and as members of the divisions management team; help determine the divisions overall direction. Directs subordinate supervisors and staff.

• Plans administers and maintains the operation of child support services programs
• Analyzes and assesses the effectiveness of existing programs to ensure the identified outcome measures are achieved
• Assures agency compliance with policies appropriate documentation and reporting requirements
• Builds and encourages a cooperative team-oriented environment within unit(s) and with
• other agencies and providers
• Interviews hires directs trains evaluates the performance of and when necessary disciplines and discharges social services employees
• Manages human resources and directs administrative activities
• Reviews of new and current programs to determine their efficiency effectiveness and compliance with state local and federal regulations

Preferred Qualifications:

• Bachelors degree in a related area from an accredited college or universityandtwo (2) years of subordinate supervisory experience in a human service delivery program or related program;

or

• Two (2) years of experience at the lower-level Child Support Services Supervisor (SST064) or position equivalent;

or

• Four (4) years of experience at the lower-level Child Support Services Agent 3 (SST062);

or

• Three (3) years of experience at the lower level Child Support Services Agent 4 (SST063)

Additional Information:

For more detailed information about the Georgia Department Human Services visit

Employment Information:

• DHS is an equal opportunity employer.

• Current state employees are subject to State Personnel Board (SPB) Rulesregardingsalary.

• If yourequireaccommodations under the Americans with Disabilities Act (ADA) email the request by the closing date of this announcement to:.

• The candidate selected for this position may be subject to pre-employment drug screening education verification reference motor vehicle records and criminal background checks.

• DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE).

• DHS will contact educational institutions to verify degree(s) diploma licensure etc.

• As an employee of DHSin the event ofan identified emergency you may berequired as a term and condition of employment toassistin meeting the emergency responsibilities of the department.

Due to the volume of applications received we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has beenidentified.

Minimum Qualifications:

Bachelors degree in a related area from an accredited college or university and two (2) years of job-related subordinate supervisory experience in a human service delivery program or related program; or two (2) years of experience at the lower level Child Support Svcs Agent Spv (SST064) or position equivalent; or four (4) years of experience at the lower level Child Support Svcs Agent 3 (SST062); or three (3) years of experience at the lower level Child Support Svcs Agent 4 (SST063).

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.