Manager, Business Analytics

We are looking for a Manager Business Analytics to join our Finance team reporting directly to the VP of this role you will be the person who makes sure the right people have the right data at the right time - owning our reporting infrastructure building and maintaining dashboards and fielding the ad hoc data requests that help our teams make faster better decisions.

Youll work closely with stakeholders across Finance Operations Marketing and Go-to-Market to understand what they need to see build the tools and reports that surface it and dig into the numbers when a question doesnt have an obvious answer. This is a great fit for someone who takes pride in clean trustworthy reporting and who genuinely enjoys the puzzle of a good ad hoc request.

Key Responsibilities:

Dashboards & Reporting

• Own the build maintenance and continuous improvement of dashboards and reports in Looker that give Finance Operations and GTM teams clear reliable visibility into business performance
• Work with stakeholders to define KPIs and reporting requirements ensuring everyone is working from the same definitions and the same source of truth
• Audit and improve existing reports for accuracy usability and relevanceretiring whats no longer useful and building whats missing
• Document reporting logic and data definitions so institutional knowledge is accessible across the team

Ad Hoc Data Requests

• Serve as a primary resource for ad hoc analysis requests from Finance Operations and GTM stakeholdersturning ambiguous questions into clear well-supported answers
• Prioritize and manage an ongoing queue of data requests setting expectations clearly and delivering quality work on reasonable timelines
• Build reusable templates and frameworks in Excel and Google Sheets for recurring analyses so the wheel doesnt get reinvented every time
• Dig into data to surface trends flag anomalies and identify opportunities or issues before they become bigger problems

Requirements & Process

• Partner with Finance stakeholders to document requirements for reporting changes new dashboards or data initiatives
• Collaborate with Engineering and Data teams to ensure the underlying data infrastructure supports the reporting needs of the business
• Map current-state workflows and identify gaps or bottlenecksthen help develop practical solutions that improve how we operate
• Contribute to building a culture of data-informed decision-making across Finance Operations and GTM

Qualifications:

• 46 years of experience in a business analytics data analytics or business analyst role
• Proven track record building and owning dashboards and reporting infrastructure not just consuming them
• Strong experience with Looker or a similar BI tool - you know how to build LookML explores create reliable reports and make dashboards people actually use
• Proficiency in Excel and Google Sheets including pivot tables complex formulas and financial modeling
• Comfortable managing a high-volume queue of ad hoc requests while keeping up with longer-horizon reporting work
• Strong communication skills - you can explain what the data says what it means and what to do about it to audiences who arent data people
• A self-starter mentality - on our team initiative is a must

Nice to Haves:

• Experience with SQL for querying and data validation
• Background in SaaS outdoor hospitality travel or marketplace businesses

Compensation and Benefits:

• Base salary: $95k-120k
• Competitive benefits including medical dental vision life and disability insurance options at affordable rates
• 401(k) plan with employer match
• Flexible time off - use it as you need it
• Employee camping credit to encourage getting outdoors and experiencing our product!

We are prioritizing candidates in our hiring hubs of Grand Rapids (MI) Denver (CO) and Chicago (IL) who are interested in regular in-person collaboration. Secondary consideration may be given to candidates who reside in states where we currently have employees outside of our hubs including MA NH NY NC OR TX UT VT VA and Canada. Candidates located outside of the locations listed previously are not able to be considered at this time.

Required Experience:

Manager