Manager, Audience Ingestion

The Manager Audience Ingestion is responsible for operational ownership of all POCN CMS and other external partner audience data ingestion workflows. This role ensures that partner data is received validated standardized processed and delivered reliably into downstream systems. The role manages day to day ingestion operations supports partner onboarding troubleshoots ingestion issues oversees file layout requirements and ensures the quality and compliance of all partner audience datasets. The position serves as both a technical operator and a coordination point between partners Product Engineering and internal Data Management teams.

Key Responsibilities
1. Partner Data Ingestion Ownership (POCN CMS & Others)
Manage end to end ingestion workflows for all partner audience datasets including POCN and CMS data.
Oversee receipt validation formatting and transformation of incoming partner files.
Ensure consistent mapping schema alignment crosswalk logic and metadata requirements.
Maintain ingestion calendars delivery expectations and refresh cadences for each partner.
2. Partner Coordination & Onboarding
Serve as the primary operational contact for POCN CMS and additional partners.
Clarify file specifications expected record counts naming conventions data definitions and technical requirements.
Manage testing cycles lower environment ingestion setup and pre production data validation.
Communicate ingestion readiness blockers and risks to internal and external stakeholders.
3. File Standards Quality Assurance & Validation
Ensure partner files meet established standards for schema layout naming and delivery process.
Perform quality checks on incoming data to validate record counts completeness formatting and taxonomy alignment.
Partner with internal QC resources to investigate anomalies or ingestion breaks.
Maintain documentation for partner file specifications and ingestion processes.
4. Operational Process Management
Manage the ingestion ticket queue ensuring timely triage prioritization and SLA compliance.
Develop repeatable ingestion workflows and update runbooks and documentation as processes evolve.
Track ingestion performance and escalate data issues or technical failures.
Support the build of ingestion warm up processes testing workflows and launch plans for major partner integrations.
5. Cross Functional Collaboration
Coordinate with Product Engineering and internal Data Management teams to support ingestion related features requests or roadmap needs.
Collaborate with audience modeling activation email operations and measurement teams to ensure partner data flows are synchronized downstream.
Align with internal intake processes to ensure partner ingestion is prioritized correctly within broader Data Management workflows.
6. Continuous Improvement & Scaling
Identify automation opportunities across ingestion workflows.
Recommend improvements to reduce manual processing and enhance ingestion reliability.
Contribute to establishing standard practices across all partner ingestion pipelines.
Assist leadership in planning for future partner integrations and data expansions.

Qualifications
46 years of experience in data ingestion ETL/ELT operations data onboarding or similar data operations roles.
Proficiency with SQL Snowflake (or similar cloud warehouses) file validation and schema management.
Strong understanding of data file formats taxonomies crosswalks and mapping logic.
Excellent communication and relationship management skills especially with external partners.
Ability to manage multiple ingestion workflows simultaneously meeting SLAs and quality expectations.
Familiarity with intake/ticketing systems (e.g. Workfront) preferred.
Ability to interpret record counts identify anomalies and troubleshoot data inconsistencies.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.