Maintenance Field Technician

The Maintenance Field Technician is responsible for completing day-to-day maintenance and repair tasks across assigned properties. This role ensures units are safe functional and ready for occupancy while maintaining timely and high-quality service for residents and ownership.

• Complete assigned work orders within established timelines:
  • Emergency: ASAP (same day)
    
  • Urgent: Within 23 hours during business hours
    
  • Non-Urgent: Within 37 days
    
• Diagnose maintenance issues and implement effective repairs
  
• Document all work performed including photos notes and materials used (in AppFolio or system of record)
  
• Communicate status updates to the Maintenance Coordinator
  

• Perform general maintenance tasks including:
  • Plumbing (leaks clogs fixture replacement)
    
  • Electrical (outlets switches light fixtures)
    
  • HVAC troubleshooting (filter changes basic diagnostics)
    
  • Appliance repair or replacement
    
  • Drywall painting and minor carpentry
    
• Identify when issues require escalation to vendors or the Maintenance Director/Lead
  

• Complete make-ready work for vacant units within required timelines
  
• Ensure units meet move-in ready standards
  
• Participate in final inspections and sign-off process
  

• Meet vendors onsite when needed to:
  • Provide access
    
  • Explain scope of work
    
  • Ensure quality and completion
    
• Report vendor performance concerns to leadership
  

• Participate in rotating on-call schedule
  
• Respond to after-hours emergency maintenance issues
  
• Prioritize resident safety and property protection
  

• Assist with recurring maintenance tasks:
  • HVAC seasonal servicing
    
  • Filter replacements
    
  • Safety checks (smoke detectors leaks etc.)
    
• Identify and report potential issues before they escalate
  

• 2 years of maintenance experience (property management preferred)
  
• Working knowledge of plumbing electrical HVAC and general repairs
  
• Ability to troubleshoot and problem-solve independently
  
• Valid drivers license and reliable transportation
  
• Ability to use mobile apps/software (AppFolio or similar)
  

• Ability to lift 50 lbs
  
• Ability to stand bend climb and work in various environments
  
• Ability to work indoors and outdoors in all weather conditions
  

• Must have basic maintenance tools
  
• Company may provide specialized tools/equipment as needed
  

• Maintain professional and respectful communication with tenants
  
• Follow all company policies and safety procedures
  
• Ensure all work aligns with housing regulations and compliance standards
  
• Maintain a professional appearance which may include uniform or safety gear