Maintenance & Communications Technician

Antietam Broadband is seeking an experienced and motivatedMaintenance & Communications Technicianto support the installation maintenance repair and troubleshooting of our broadband CATV and fiber-optic systems. This role supports both residential and commercial customers while helping maintain and expand our network infrastructure.

The ideal candidate is technically skilled customer-focused safety-conscious and eager to grow within an award-winning organization that values teamwork innovation and community involvement.

Title: Maintenance & Communications Technician

Location: Office located in Hagerstown MD

Full-Time/Part Time: Full-Time

Schedule: TuesdaySaturday with on-call rotation

Rate: $24 - $28/hr. (based on experience)

Primary Responsibilities Include:

• Install maintain troubleshoot and repair broadband CATV and fiber-optic systems.
• Perform preventive and corrective maintenance on the BB/CATV and HFC plant.
• Troubleshoot system outages and individual customer service issues.
• Install and maintain fiber drops interior fiber wiring ONTs and customer equipment.
• Perform fiber splicing (fusion and ribbon) for new construction maintenance restoration and customer activation (aerial and underground).
• Conduct forward and return path testing system balancing and power supply maintenance.
• Support service technicians and assist with escalated technical issues.
• Assist with new construction projects including fiber placement terminal installation and cutover activities.
• Educate customers on installed services and equipment usage and recommend service upgrades when appropriate.
• Maintain company vehicles tools and inventory in a clean and operational condition.
• Accurately locate and mark underground services using prints test equipment and mapping software.
• Ensure compliance with all OSHA FCC NEC and local regulations.
• Maintain a professional image through appearance demeanor safe driving habits and customer interactions.
• Participate in an on-call rotation and work outdoors in all weather conditions.
• Perform additional duties as assigned.

Qualifications

• High School Diploma or GED required.
• Valid state drivers license with a clean driving record.
• 35 yearsof experience in broadband CATV fiber optics telecommunications or a related technical field.
• Advanced knowledge of:
• RF and IP technologies
• HFC design
• DOCSIS (DOCSIS 3.1 experience preferred)
• Video networking and IP-based services
• Experience with optical and test equipment including:
• OTDR
• Optical Power Meter
• Optical Spectrum Analyzer
• Fiber Identifier and Fiber Scope
• Hands-on experience with fiber splicing fiber terminals and distribution systems.
• Strong understanding of electronics DC power RF and fiber optic systems.
• Ability to configure and support customer networking equipment including Wi-Fi routers and TCP/IP.
• Strong computer skills including Word Excel and diagnostic software.
• Ability to work independently plan work efficiently and meet deadlines.
• Excellent communication and interpersonal skills.
• Ability to differentiate wire and cable sizes/colors and work in tight or confined spaces.
• Physically capable of lifting up to75 poundsand performing tasks requiring bending climbing kneeling and working at heights.
• Comfortable working outdoors in attics crawl spaces and other challenging environments.

Working Conditions:

• Frequent outdoor work in all weather conditions.
• Exposure to dust dirt noise heat insects and uneven terrain.
• On-call rotation approximately every 5 weeks.
• Schedule adjustments may occur based on business needs.

Why Join Antietam Broadband

When you join Antietam Broadband youll be part of an award-winning company and team. We offer a comprehensive benefits package including:

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability
• And much more!

We are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generationscustomers employees communities and ownersan organization that is even stronger and better than it is today.

Schurz Communications and its subsidiaries strategic objectives:

• We will attract invest in communicate with and retain top talent.
• We will innovate partner experiment and create a better future together.
• We strive to continuously improve operating performance to ensure sustained growth.
• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.

Required Experience:

IC