LSE Senior Center Aide

TOWN OF APEX

invites applications for the position of:

LSE Senior Center Aide

EXPECTED HIRING RANGE: $16.00/hr

WORK LOCATION:53 Hunter Street Apex NC 27502

SCHEDULE:Weeklyschedule/ number of shifts will vary. Available weekly shifts areMonday-Friday 4pm-9pm and Sat 9am-3pm. Applicants must be able to provideavailability for a min of four week night shifts and two weekend shifts eachmonth to be considered.

POSTING CLOSING DATE:Open Until Filled. Position may close any time without notice.

Do you have a heart for supporting older adults and creatinga warm welcoming environment where they feel valued engaged and connectedIf you enjoy helping others bringing positive energy to daily interactionsand making a meaningful impact in your community consider joining Team Apex asa Part-Time Senior Center Aide!

*Limited service positions are not eligible for benefits.

HOW YOULL MAKE AN IMPACT

In this position you will perform routine clerical customerservice and front desk functions within the Towns Senior Center. This is alimited service position eligible for 20 hours per week or 1000 peryear. Limited Service positions do not have benefits.

HOW YOU WILL CONTRIBUTE:

• Performs general office duties and serves as receptionist for the Senior Center.
• Receives and greets the public and employees; gives information concerning visitorsneeds; handles most requests independently.
• Answers phones provides information regarding departmental programs services and policies or refers to appropriate person.
• Registers patrons for programs using our registration software (Activenet) collects fees for programs and balances a cash drawer.
• Responds to citizen inquiries and complaints.
• Answers requests for information from customers or the general public who use the Townsservices; identifies procedures that address needs or refer customer to proper staff member; follows-up with customers or other processes to insure proper disposition.
• Provides status updates to co-workers and supervisor through oral or written reports.
• Conduct tours of facility and rental space providing verbal information as well as specified handouts regarding rental process and policies etc.
• Takes messages forwards calls and assists staff with visitors.

Additional Job Duties:

• Serves as backup for full time Customer Service Representative as needed.
• Performs related duties as required.

WHAT SETS YOU UP FOR SUCCESS:

Candidates must be at least 18 years of age and available to work. Please note these positions run year-round.

The preferred candidate will have:

• Cash drawer general clerical and public contact experience.
• Considerable knowledge of office practices and procedures grammar and punctuation.
• Considerable knowledge of word processing data base maintenance spreadsheet data entry and other specific information technology applications.
• Skill in customer service including problem-solving and conflict resolution.
• Ability to utilize on-line registration and data-base programs to troubleshoot software issues and work with programmatic staff on registration and software issues.
• Ability to communicate effectively in person and by telephone.
• Ability to follow oral and written instructions and procedures.
• Ability to type and/or enter data with accuracy at the speed required by the particular program or position utilizing the services of this role.
• Ability to learn and apply filing and coding systems and to arrange and place records reports and files into a proper sequence.
• Ability to compile information from data processed or records kept.
• Ability to establish and maintain effective working relationships with the general public and other employees.
• Ability to deal effectively with the public possess strong computer skills & handle a wide variety of duties.

WHAT SETS YOU APART:

The preferred candidate will have cash drawer general clerical and public contact experience.

*For additionalinformation Allie Prelaske Recreation Program Supervisor by email at: phone: Office: .

GET TOKNOW APEX:
Known as The Peak of Good Livingthe Town of Apex is a rapidly growing Wake County municipality with a currentpopulation of more than 84000 and has been ranked as one of Money MagazinesBest Place to Live in America. Our current workforce is comprised of over740 full-time employees and over 125 part-time/seasonal staff. Our HumanResources Department - with the support and confidence of Town leadership - iscommitted to providing best-in-class HR programs for our employees with amission to create a culture of empowerment and accountability that maximizesindividual and organizational potential. We offer a generous benefit package andhave a highly competitive compensation program. More than that the Townis an awesome place to work as evidenced by the high job satisfaction ratingreceived in the last employee opinion survey conducted with our employees.

KEEP IN MIND:

Providing a safe work environment for our employees is a top priority therefore all new hires must successfully complete a pre-employment drug testpost-offer functional testing (if required by position)background verifications including references criminal record and drivers license checks prior to employment.

The Town of Apex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard toage sex race color religion national origin disability political affiliation or marital status veteran status or genetic information.

Required Experience:

Senior IC