Local Search Coordinator
Chicago, IL - USA
Job Summary
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 6000 people across the globe who think thats work worth doing.
Local Search Coordinator
Why We Have This Role
As a Local Search Coordinator you will play a key role in how we deliver local search management servicesfrom initial client onboarding and data implementation to ongoing maintenance across the web. You will work closely with Account Managers to ensure the accuracy and integrity of client location data across major search engines and discovery platforms. This role requires a high degree of attention to detail strong process orientation and a persistent creative problem-solving mindset to tackle intricate data management challenges. If you thrive in a fast-paced environment and enjoy transforming complex datasets into visible brand success this role is a great fit.
How Youll Find Success
- Detail-Oriented Data Management: Handles large datasets accurately preserving data integrity during onboarding and ongoing updates.
- Process-Driven Problem Solver: Takes a persistent and creative approach to investigating and resolving intricate data discrepancies.
- Effective Prioritization: Successfully manages and prioritizes multiple client accounts and tight deadlines simultaneously.
- Collaborative Communicator: Works seamlessly alongside Account Managers clients and platform providers using clear written and verbal communication.
- Fast & Adaptable Learner: Quickly grasps digital platforms local search strategies and technical workflows.
How Youll Grow
- Develop specialized highly sought-after expertise in local SEO tactics search engine ecosystems and directory data flows.
- Build technical mastery in large-scale data entry QA workflows and advanced spreadsheet data management.
- Gain cross-functional experience collaborating directly with client success teams and key platform providers like Google Bing Facebook and Yelp.
- Expand your career pathway in digital marketing search operations or account management.
Things Youll Do
- Optimize Local Visibility: Apply local SEO tactics to boost search rankings and overall brand visibility for client locations.
- Onboard & Configure Clients: Set up new client data within our platform and manage end-to-end data submission workflows.
- Ensure Quality Control: Proactively detect research and resolve data inconsistencies to preserve data integrity across search engines (Google Bing Facebook Yelp).
- Support Account Management: Partner with Account Managers to execute local initiatives and resolve client support inquiries efficiently.
- Manage Multi-Account Projects: Maintain schedules and deliverables across assigned customer accounts in a fast-paced setting.
What Were Looking For On Your Resume
- 1 years of customer service data entry or time management experience.
- Demonstrated computer savvy with proficiency in MS Excel (advanced Excel skills preferred).
- Strong track record of managing multiple priorities under tight deadlines.
- High school diploma or equivalent required (Bachelors degree preferred).
- Experience or strong interest in Local Search / Local SEO is a major plus.
What You Should Know About This Team
- Collaborative & Team-Oriented: We work side-by-side with Account Managers and search providers to deliver seamless support.
- Quality & Accuracy First: We take pride in handling complex data with precision to keep client listings accurate and actionable.
- Fast-Paced & Innovative: We operate in a dynamic high-energy environment where continuous learning and quick adapting are celebrated.
- Working Hours: This role provides support aligned with standard Pacific Time business hours (8:00 AM to 5:00 PM PST).
Our Teams Favorite Perks and Benefits
- Comprehensive Health Coverage: Top-tier medical dental and vision health plans.
- Skill & Career Development: Opportunities to learn specialized digital marketing tools and scale your career in SEO operations.
- Paid Time Off & Holidays: Generous paid time off sick leave and company holidays.
- 401(k) Retirement Plan: Matching company contributions to support your long-term financial health.
For full-time positions this pay range is for base per year; however base pay offered within this range may vary depending on location job-related knowledge education skills and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical dental vision life and disability 401(k) with match paid time off a wellness reimbursement and mental health benefits. For a detailed look at our benefits visitQualtrics US Benefits.
Illinois Base Annual Pay Transparency Range
$51500 - $63000 USD
Required Experience:
IC
About Company
The Qualtrics Platform and our specialized AI uncovers insights, prioritizes actions, and empowers everyone to improve customer & employee experiences.