LMS Specialist

Job Description

Role Overview:

The LMS Specialist drives innovation and optimizes processes in GMs enterprise learning landscape. This role leads the implementation and change management of new Learning Management Systems requiring strong project management and teamwork.

The specialist provides strategic oversight leverages data analysis to support the global learning technology roadmap and manages complex data integrations for GMs platforms. Success depends on global collaboration critical thinking and adaptability in a fast-paced environment making this position vital to the ongoing advancement of GMs learning solutions.

Responsibilities:

• Drive daily operation of GMs enterprise learning platforms delivering consistent high-quality support and optimal functionality for all users.

• Comprehensive expertise of both Cornerstone SBX and Degreed platforms encompassing advanced knowledge of their features capabilities and seamless operation within an enterprise learning environment.

• Collaborate closely with Solutions Enablement and GM Information Technology teams to architect implement and launch essential projects that introduce innovative technologies and platforms all designed to elevate and streamline the user experience.

• Oversee and optimize the global portfolio of learning tools systems and business processes ensuring seamless support for all learner groups across GM.

• Ensure strict compliance with established standards and governance protocols to safeguard personal data consistently aligning all business operations with Legal and Data Privacy requirements.

• Conduct routine User Acceptance Testing (UAT) for the Cornerstone SBX platform to ensure optimal system performance and seamless user experience.

• Demonstrated proficiency in Learning Management System (LMS) security roles including a comprehensive understanding of their assignment processes and best practices to ensure appropriate access and system integrity.

• Collaborate proactively with Solutions Enablement and IT teams to oversee enhancement requests.

• Serve as the primary reporting liaison for Tier 2 inquiries providing expert guidance and timely resolution to complex requests.

• Ensure seamless integration and optimal functionality between the Learning Management System (LMS) and Workday proactively addressing any issues to maintain consistent and efficient user experience.

• Engage with LMS/LXP Technical Support and external vendors to troubleshoot complex technical problems coordinate bug fixes and oversee the deployment of hotfixes or system patches during outages or malfunctions.

• Develop update and maintain comprehensive technical documentation including system configuration records troubleshooting protocols and standard operating procedures (SOPs).

• Assess pre-release platform features through technical evaluation identifying potential benefits risks and compatibility issues to inform organizational participation decisions.

Role Qualifications:

• 5-7 years of professional experience ideally handling complex large-scale projects including extensive involvement with multi-faceted data integrations (e.g. profile training functional and country-specific data).

• Experience with Cornerstone Saba Degreed and Workday.

• Bachelors Degree preferred or equivalent work experience.

• Analytical Expertise: Advanced proficiency in analyzing learning data driving project development implementing learning solutions and measuring their effectiveness.

• Project Management & Adaptability: Exceptional project management capabilitiesdetail-oriented resourceful and adept at managing multiple priorities simultaneously within dynamic environments.

• Interpersonal & Relationship-Building Skills: Proven track record in creating best practices from the ground up to support diverse business processes and learning systems. Skilled in conflict resolution and cultivating strong relationships and networks to foster collaboration and shared best practices across business functions.

• Communication: Outstanding written and verbal communication skills with the ability to articulate complex concepts clearly and effectively to diverse audiences.

Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position as well as geography of the selected candidate.

• The salary range for this role is $88100 to $140700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance job level and individual performance.

Benefits:
GM offers a variety of health and wellbeing benefit programs. Benefit options include medical dental vision Health Savings Account Flexible Spending Accounts retirement savings plan sickness and accident benefits life insurance paid vacation & holidays tuition assistance programs employee assistance program GM vehicle discounts and more.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.