Life Support Manager

• Leading People: Provide guidance to the team and foster a culture of collaboration inclusion and and Reporting: Communicating relevant information updates and progress reports to their teams up across and below ensuring transparency and alignment.
• Performance Management: Setting clear expectations for the department and their direct reports. Consistently communicating with team to provide feedback and review goals. Evaluating the performance of their departments against established metrics and targets and implementing strategies for continuous improvement.
• Fiscal management: Ensure budget and headcount adherence.

• Direct and oversee all aspects of water system projects as it relates to safety quality cost control project schedule contract administration and employee & contractor relations.
• Direct plan and manage utilization of project resources to maximize efficiency and customer satisfaction.
• Acts as a liaison with stakeholders for projects and/or bids related to water quality overseeing the selection scheduling and coordination of vendors and outside service providers for specialized repairs or maintenance projects.
• Write and test emergency procedures for Life Support Systems (LSS) and maintain prepare and submit reports and records; ZIMS and Asset Essentials.

• Oversees the operations of life support systems ensuring proper maintenance of equipment such as pumps chillers ozone systems filters and piping through regular visual inspections and maintenance.
• Analyzes water chemistry reports interprets the findings and provides recommendations for necessary corrective actions.
• Manages record-keeping and documentation which includes compiling data and preparing statistical and narrative reports presentations and articles.
• Develops a team to assist in the maintenance troubleshooting and repair of machinery as well as electrical and mechanical systems.

• Ensures strict adherence to established safety procedures and regulations.
• Prioritize human and animal safety through organizational policies.
• Performs regular inspections on equipment ensuring proper working conditions performing necessary servicing and promptly addressing damaged items by returning them for repair or replacement.
• Responsible for leading disaster prep disaster preparedness and response initiatives as assigned.
• Conducts tests and inspections of products services or processes to evaluate quality or performance.
• Compliance with state insurance and safety regulations including building codes hazardous waste disposal OSHA standards and handling of hazardous materials.
• Maintains up-to-date records available for review by inspectors and/or upon request.

• Demonstrates a strong work ethic characterized by dependability timeliness responsiveness productivity and organizational skills.
• Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
• Ability to troubleshoot complex water treatment and filtration systems in both freshwater and saltwater environments.
• Ability to make sound decisions in critical situations and remain calm in unusual situations.
• Ability to establish organize and maintain systems to track security and safety functions and responsibilities.
• Ability to coordinate event and function activities including a written organizational plan implementation of assets coordination with other departments.
• Ability to handle multiple tasks simultaneously and skill in working in an environment subject to constant interruptions and quickly changing priorities.
• Ability to foster a collaborative decision-making process that involves team members in key choices while addressing conflicts proactively to promote understanding and cohesion within the team.
• Ability to employ strategies for conflict de-escalation.
• Ability to work independently exercising independent judgment and discretion.
• Ability to determine potential risks while devising proactive ways to solve them.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to maintain records.
• Ability to research analyze and interpret information.
• Ability to build strong interpersonal relationships through respectful and empathetic communication.
• Embraces diversity and fosters an inclusive work environment.

• Languages: English
• Proficient with Microsoft Office Suite Gantt Charts PaperSave and willingness to learn other applicable computer software programs to perform role.
• Knowledge of occupational hazards and appropriate safety precautions.
• Knowledge of zoonotic diseases and prevention.
• Knowledge of ozone systems with both fresh and saltwater applications.
• Knowledge of chlorine dosing/monitoring systems.
• Knowledge of laboratory and field water quality equipment and procedures
• Understanding of Nitrogen cycle and how it affects various animals and water parameters.
• Proficient knowledge of Personal Protection Equipment (PPE) protocols.
• Proficient knowledge of safety and compliance to operate of a variety of power and hand tools such as welding equipment hammers saws drills planers mortising machines and other trade specific tools.
• Proficiency in regulations concerning marine animal housing Life Support Systems (LSS) and Association of Zoos and Aquariums (AZA) for accreditation standards.
• Extensive knowledge of water quality systems water chemistry analysis techniques pool equipment as well as regulatory and membership agencies and regulations (USDA USFWS AZA AALSO).
• Proficient in understanding automated controls and monitoring equipment water chemistry principles and related maintenance and repair tasks.
• Proficient knowledge applicable to area in adhering to industry regulatory and federal agency standards with specific emphasis on the Association of Zoos and Aquariums (AZA) OSHA (Occupational Safety and Health Administration) HAZMAT Florida Fish and Wildlife Conservation (FWC) and others at times.
• Demonstrated experience in managing life support and water systems.
• Proficient knowledge of state insurance and safety regulations pertaining to building codes hazardous waste disposal OSHA standards and hazardous materials handling.
• Knowledge of systems to assist in troubleshooting giving technical advice and direction towards solving issues.
• Mechanical knowledge of machines and tools including their designs uses repair and maintenance to safely operate tools vehicles and equipment.

• High School diploma or equivalent.
• 1-2 years of experience in Team Management in a trade construction and/or maintenance field.
• Bachelors degree (B. A.) from four-year college or university in Biology Chemistry Life Sciences; or sufficient related experience and/or training; or equivalent combination of 8 years education and experience.
• Three (3) years experience in water filtration and/or experience in a facility or laboratory water quality setting.
• Three (3) years experience in advanced water chemistry analysis techniques and mechanical filtration systems.
• Two-year degree and/or work-related experience on-the-job training and/or vocational training.
• Three (3) years of project management or in a similar role.
• Three (3) years of experience in facilities maintenance/general construction processes.

• OSHA 30 certification
• HAZMAT certification.
• Pool Operator certification.
• Certification of Water Quality Level 3 with Aquatic Life Support Systems (AALSO).

• Two (2) years of with Life Support Systems (LSS) large scale aquariums HVAC general maintenance or related field experience.
• Experience in zoo/aquarium exhibits or animal facilities.

• Availability to accommodate a flexible schedule including extended hours holidays weekends and a willingness to share on-call duties.

• Ability to remain standing for extended periods.
• Requires hand-eye coordination and fine motor skills for tasks such as grasping turning and manipulating objects of varying size and weight.
• Ability to lift carry and move objects up to 50 pounds.
• Ability to walk bend kneel crouch crawl climb and reach.
• Requires visual acuity for reading writing and observing surroundings and auditory acuity for communication.
• Ability to operate motorized carts trucks and power tools.

• Exposure to various weather conditions including extreme heat sunlight cold rain snow and wind.
• Potential exposure to allergens (dust animal dander pollen etc.) bloodborne pathogens zoonotic diseases and injuries from animals.
• Irregular work hours including evenings weekends and holidays are sometimes required.
• Exposure to hazards such wildlife waste equipment loud noises chemicals and heights.
• Working in small enclosed areas.
• May require being on call for emergencies.
• Must be available to fulfill disaster-response duties as required.

• Must have a valid drivers license and clear driving record and be over age 18 to drive organizational vehicles.

Required Experience:

Manager