Life Cycle Account Executive Services Contracts

Key Responsibilities

• Driving the entirety of theservice contracts year-over-year (YoY)number forYokogawaCorporation of America

• Identify qualify and close Yokogawa Life Cycle Services contract opportunities including renewals expansions and new multi-year agreements and serve as the principalfocal point for the Plant Stewardship initiative

• Map installed-base coverage service adoption competitor presence contract status unsupported assets aging platforms and adjacent units to uncover white-space growth opportunities.

• Develop account expansion plans that align customer priorities with Yokogawa value in reliability uptime cybersecurity obsolescence management modernization and total cost of ownership. The role of a force multiplierfor account solutions expansion.

• Position Yokogawa lifecycle offerings includingOpreX Lifecycle Maintenance Agreements TAC support Customer Portal access software maintenance system health checks performance reporting spare parts modernization and field service options.

• Collaborate with North America regional service managers field service lifecycle services engineering operations proposal and leadership teams to coordinate account plans customer messaging proposals pricing and delivery commitments.

• Help to developaccountmanagercustomerengagementby leading LCA discussions when needed but more importantly coaching AMs to confidently lead those conversations on their own over time.

• Build relationships with plant leadership maintenance operations reliability procurement IT/OT cybersecurity and executive stakeholders to expand account influence and service penetration.

• Maintain disciplined pipeline forecast installed-base intelligence white-space maps CRM updates renewal plans and customer business review materials.

Qualifications

• Bachelors degree in business engineering industrial technology or equivalent experience preferred.

• Five or more years of successful technical industrial automation or lifecycle services sales experience preferably involving service contracts maintenance agreements or recurring support programs.

• Demonstrated ability to identify white-space opportunities expand wallet share increase service penetration and develop new buying centers within strategic accounts.

• Working knowledge of Yokogawa or comparable automation platforms and service models including DCS SIS PLC/SCADA instrumentation industrial networks software maintenance cybersecurity and modernization.

• Familiarity with CENTUM VP ProSafe-RS PRM CI Server OpreX services Product Maintenance Licenses Annual Maintenance Contracts or installed-base lifecycle planning is a plus.

• Strong value-selling negotiation presentation CRM discipline and matrixed collaboration skills across sales service technical and operations teams.

• Experience in chemicals refining LNG power energy mining metals pulp and paper water/wastewater or other process industries; ability to travel regularly.

Measurable KPIs

• Achieve annual Life Cycle Services contract revenue and gross margin targets including new agreements renewals expansions and multi-year OpreX Lifecycle Maintenance Agreements.

• Maintain target renewal rate and improve multi-year agreement penetration across assigned Yokogawa installed-base accounts.

• Generate defined new recurring revenue from white-space opportunities including uncovered assets adjacent process units underpenetrated sites and competitive service displacement.

• Build and maintain a qualified service opportunity pipeline at an agreed multiple of annual quota with accurate monthly forecast updates and CRM hygiene.

• Increase adoption of priority Yokogawa lifecycle offerings including TAC support Customer Portal access software maintenance system health checks modernization planning cybersecurity services and performance reporting.

• Complete regular joint account plans and business reviews with North America regional customer account managers and service managers for targeted strategic accounts.

• Meet agreed customer engagement activity targets including installed-base reviews white-space assessments executive meetings proposal submissions and renewal plans.