Library Specialist

Salary Range: $18.59/hour - $29.93/hour Salary Grade: 10 FLSA: Nonexempt

Purpose of Classification:

The purpose of this classification is to manage the circulation desk perform routine clerical functions and customer service work in support of library operations and services.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar related or a logical assignment for this classification. Other duties may be required and assigned.

Provides professional and courteous customer service to Library patrons and the public; greets visitors and directs to areas of library; provides assistance and information related to library services fees procedures local information/directions or other issues; assists patrons with various library services; researches book titles book availability patron records or related information; reserves materials for patrons; notifies patrons about overdue books arrival of reserved books or other issues; assists patrons with use of copy machine and maintains adequate supply of copy paper in paper trays; and collects and records moneys in payment of fines fees book sales or other library services.

Manages the circulation desk; attends department meetings; checks library materials in/out; operates automated circulation system to charge discharge and renew books; and processes print and audiovisual materials for circulation; receives and registers materials from other library systems; assesses condition of returned items and withdraws materials in need of repair from circulation; sorts and shelves books; assists patrons with location of books and publications; answers patrons questions; receives library materials; registers patrons for library cards and other library programs; enters/updates patron information in computer system; collects pertinent data as necessary; and checks branch email.

Provides computer assistance and miscellaneous reference assistance; provides a variety of assistance to patrons using the public computers or wireless internet including but not limited to website software printing and connection assistance; assists patrons with locating and utilizing reference materials; and assists with database access and retrieval of other information online.

In the absence of the branch manager supervises directs and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations policies and procedures.

In the absence of the branch manager organizes prioritizes and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.

Serves as audiovisual liaison; and provides proper handling of damaged/unresolved audiovisual materials issues with patrons by preparing audiovisual material to be sent to the processing center or calling patrons to inform them of missing pieces.

Prepares reports; and keeps daily and monthly reports for the library branch.

Minimum Qualifications:

Associates degree in Library Science or related field required; two years experience in library services education or customer service or a related field preferably to include lead or supervisory experience; or any equivalent combination of education training and experience which provides the requisite knowledge skills and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia drivers license.